FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical proficiency in troubleshooting, maintenance, and repair of gaming equipment, while maintaining strong customer service and communication skills. Capable of following established procedures and safety guidelines to minimize equipment downtime and ensure efficient service delivery.
Highest-signal resume keywords
Troubleshooting Gaming EquipmentPreventive MaintenanceCustomer Service SkillsTechnical DocumentationBasic Electrical Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment MaintenanceTechnical TroubleshootingBasic Mechanical AptitudeComputer LiteracyNetworking Knowledge
Soft Skills
Interpersonal CommunicationProblem-Solving SkillsOrganizational SkillsTime-Management SkillsAbility to Work Independently
Tools & Technologies
Technical ToolsGaming EquipmentCleaning EquipmentReplacement Parts
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Gaming RegulationsCasino EquipmentTechnical ProceduresService RequestsInventory Procedures
About the role
Key responsibilities & impact- Perform troubleshooting, maintenance, and basic repairs of gaming equipment
- Diagnose and resolve equipment malfunctions through technical troubleshooting, cleaning, adjustments, and replacement of defective components
- Support installation, servicing, and preventive maintenance of gaming equipment at assigned casino locations
- Respond promptly to service requests and prioritize technical issues
- Minimize equipment downtime
- Maintain accurate documentation of service activities, equipment issues, repairs, and resolutions
- Communicate with customers, casino personnel, and internal technical teams regarding equipment issues and service updates
- Maintain tools, replacement parts, and equipment in an organized manner
- Follow established inventory procedures
- Collaborate with technical teams and escalate complex issues when necessary
- Travel to additional casino locations within the assigned service area
- Follow company policies, safety guidelines, technical procedures, and applicable gaming regulations
- Maintain a professional image of IGT
Requirements
What you’ll need- High school diploma or GED equivalent required
- Technical or vocational training in electronics, computer systems, or a related field is a plus
- Entry-level technical experience in equipment maintenance, repair, troubleshooting, or a related field
- Previous experience in customer service or a customer-facing technical position is preferred
- Experience with gaming equipment, electronics, IT support, electrical systems, or similar technical environments is a plus
- Basic technical and mechanical aptitude
- Basic computer literacy and familiarity with technical tools and equipment
- Entry-level networking knowledge is a plus, but not required
- Strong customer service and interpersonal communication skills
- Excellent problem-solving skills
- Ability to work independently with minimal supervision and collaborate with a team
- Strong organizational and time-management skills
- Ability to follow technical instructions, established procedures, and safety guidelines
- Valid driver's license and reliable transportation
- Ability and willingness to work Monday–Friday, currently 7:00 AM–3:30 PM, with rotating on-call responsibilities every other week, including nights and weekends
- Ability and willingness to travel to other casino locations within the assigned region
- Ability and willingness to attend required training in Las Vegas, NV
- Ability to lift and carry equipment weighing up to 50 pounds, climb ladders, and perform physically demanding servicing tasks
Benefits
Comp & perks- 401(k) savings plan with company contributions
- Medical insurance
- Dental insurance
- Vision insurance
- Life coverage
- Disability coverage
- Paid time off
- Tuition reimbursement
- Wellness programs
- Bonus or commission opportunities may be available depending on the role
- Required training in Las Vegas, NV