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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while providing technical support for electronic bingo tablets. Capable of managing inventory, equipment, and service tasks independently and collaboratively with technical teams.
Highest-signal resume keywords
Valid Driver’s LicenseCompTIA A+ CertificationTechnical Support ExperienceCustomer Service SkillsInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting Computer IssuesTroubleshooting Network IssuesTroubleshooting Tablet IssuesTroubleshooting Connectivity IssuesEquipment MaintenanceInvoice ProcessingService Documentation
Soft Skills
Strong Communication SkillsCustomer Service OrientationOrganizational SkillsAbility to Work IndependentlyCollaboration Skills
Tools & Technologies
Electronic Bingo TabletsBingo Hall Equipment
Certifications & Qualifications
CompTIA A+ Certification
Industry Keywords
Field ServiceTechnical SupportBingo HallsCharity Events
About the role
Key responsibilities & impact- Pack and load the company van with electronic bingo tablets and equipment
- Deliver equipment to assigned bingo halls and assist with setup
- Remain on-site for the full bingo session to support customers and charity hall staff
- Help customers and staff use the tablets and resolve basic technical issues
- Service bingo halls and maintain equipment as needed, including cleaning bingo desks and related hardware
- Troubleshoot basic computer, network, tablet, and connectivity issues
- Escalate technical problems to the Help Desk when needed
- Represent the company professionally at customer locations
- Generate and process invoices
- Maintain accurate records of inventory, equipment, supplies, and deliveries
- Organize inventory and prepare equipment for delivery
- Document service issues and share relevant details with the Help Desk, Network, Software Engineering, and other teams
Requirements
What you’ll need- Valid driver’s license and reliable transportation
- Background check required
- Comfortable driving a company vehicle between customer locations
- Ability to safely lift and carry at least 50 pounds
- Strong communication and customer service skills
- Comfortable working with older adults and charity volunteer bingo hall staff
- Ability to work independently in the field and collaborate with technical teams
- Organized, with the ability to manage equipment, inventory, invoices, and service tasks
- Preferred: CompTIA A+ certification
- Preferred: Previous experience in IT, field service, delivery, or technical support
Benefits
Comp & perks- Training is provided
- Flexible hours on the optional Wednesday or Friday shift
- Temporary 90-day assignment
