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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer product demonstrations, technical integration, and installation processes while effectively translating customer feedback into actionable product insights. Possesses strong communication skills to present technical information to diverse audiences and ensure alignment between customer needs and product capabilities.
Highest-signal resume keywords
Bachelor’s Degree In EngineeringSoftware Development ExperienceCustomer Facing Role ExperienceTechnical Presentation SkillsProduct Integration Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Programming ApplicationsProduct Pipeline KnowledgeTechnical Training SupportSolution IntegrationConfiguration Tools Creation
Soft Skills
Verbal CommunicationWritten CommunicationPresentation SkillsCollaborationCustomer Counseling
Industry Keywords
Product CapabilitiesInstallation TimelinesCustomer Requirements AssessmentTechnical Point Of ContactProduct Functionality
About the role
Key responsibilities & impact- Provide customer product demonstrations with internal sales teams, focusing on product capabilities, dependencies, integration, and installation timelines
- Assess customer requirements and ensure products align with prospective customer expectations and needs
- Advise internal sales teams on product updates and valuable features to showcase
- Ensure smooth integration and installation of contracted customer products
- Ensure contract and technical requirements are aligned
- Counsel customers on how offered products can fit into their current ecosystem
- Collaborate with internal teams to translate customer feedback into product insights and enhancements
- Serve as the technical point of contact with customer prospects throughout the sales process
- Maintain technical expertise on product functionality and practical applications
- Participate in product test and release builds and provide feedback through designated channels
- Serve as liaison between internal teams and customers throughout installation
- Support implementations, technical trainings, solution integrations, and escalation needs
- Collaborate with internal teams in creating configuration tools
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in Engineering, Software Development, a technical or science related field, or a combination of education and equivalent work experience in a related field required
- 2-5 years of experience designing, modifying, and developing software programming applications and frameworks
- Demonstrated proficient knowledge and understanding of the product pipeline, software tools, and processes surrounding it
- Demonstrated proficient verbal, presentation, and written language skills
- Ability to present technical subjects to non-technical audiences
- Solid understanding of product offerings and platforms
- Experience in a customer facing role
- Blend of technical savvy and sales/business acumen
Benefits
Comp & perks- 401(k) savings plan with company contributions
- Medical insurance
- Dental insurance
- Vision insurance
- Life coverage
- Disability coverage
- Paid time off
- Tuition reimbursement
- Wellness programs
- Bonus or commission opportunities may be available depending on the role
- Equal employment opportunities and inclusive work environment