Digital Client Success Manager

iHeartMedia

. Deliver best-in-class client service and ensure strategic, successful execution across iHeartMedia’s digital product suite .

Posted 9/16/2026full-timeAtlanta • Tennessee • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing strategies, including paid marketing channels and content creation, while effectively managing projects and collaborating with cross-functional teams. Proven ability to analyze campaign effectiveness and manage marketing budgets to drive successful client service and brand initiatives.

Highest-signal resume keywords

Digital Marketing StrategyProject ManagementContent CreationPaid Marketing ChannelsPublic Relations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content MarketingEvent ManagementCampaign Effectiveness AnalysisMarketing Budget ManagementGoogle AdWordsSocial Network AdvertisingRetargetingContent Distribution NetworksMicrosoft OfficePhotoshop

Soft Skills

Excellent CommunicationOrganizational SkillsProblem-SolvingDecision-MakingAttention to Detail

Tools & Technologies

Social Media PlatformsMarketing CollateralVendor PartnershipsEvent Planning ToolsPress Release Distribution

Industry Keywords

Public RelationsCorporate CommunicationsAdvertisingMarketingDigital Product Suite

About the role

Key responsibilities & impact

Deliver best-in-class client service and ensure strategic, successful execution across iHeartMedia’s digital product suite
Manage post-sale project management and execution across Podcast and Digital business
Partner with sales, pre-sale development, social, programming, creative production, events, research, ad/pod operations and inventory management teams
Collaborate with Sales to launch brand and advertising campaigns, promotions and online/web/interactive initiatives
Adjust programs and campaigns for changing markets and competitive conditions
Support evaluation and selection of third-party advertising, marketing, collateral and related service providers
Conduct research on program and campaign effectiveness; track findings and report results to management
Coordinate marketing campaigns with operational and sales initiatives
Connect with influential media outlets and journalists to place iHeartMedia news
Assist with event planning, vendors, event coordinators and design teams for on-site collateral
Create content such as press releases and corporate announcements
Manage strategy and setup of paid campaigns
Research and test new vendor partnerships to expand reach and lower costs
Craft landing pages for distribution through relevant paid programs

Requirements

What you’ll need

Experience in public relations, corporate communications, content marketing or relationship management
1-3 years’ experience in a similar role, including pitching, crafting and placing content externally, event management and sponsorships
Four-year college degree, preferably in Communications, Advertising or Marketing
Demonstrated understanding of operational business practices through a degree and related work experience
Advanced skills in Microsoft Office, Photoshop and social media platforms
In-depth knowledge of paid marketing channels and technologies, including Google AdWords, retargeting, social network advertising and content distribution and placement networks
Up-to-date knowledge of digital marketing trends and potential new channels and strategies
Expertise in handling marketing budgets and forecasting/reporting results
Proven track record in creating, editing and promoting written and verbal content
Ability to manage projects from start to finish
Excellent organizational skills; ability to prioritize and effectively manage time
High degree of work standards and attention to detail
Excellent problem-solving and decision-making skills
Demonstrated effective writing and editing skills; excellent grasp of grammar
Excellent communication with the ability to negotiate, convince and sell

Benefits

Comp & perks

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost, including telephonic counseling sessions, legal and financial consultation, emotional well-being, family and caregiving support
Additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more