Manager, Client Success

iHeartMedia

. Lead assigned campaigns from close through completion, coordinating cross-platform deliverables across talent, experiential, audio, video and promotions.

Posted 10/14/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in campaign management, project coordination, and client relationship management, with a strong focus on delivering successful brand activations and measurable performance outcomes.

Highest-signal resume keywords

Event ActivationProject ManagementClient Relationship ManagementCross-Functional CollaborationPerformance Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Campaign ManagementAsset DevelopmentP&L TrackingFinancial Review ParticipationCampaign Reporting

Soft Skills

Clear CommunicationCritical ThinkingAttention to DetailSolutions-Oriented ApproachCollaborative Mindset

Tools & Technologies

Delivery TrackersInternal Communication Tools

Industry Keywords

Brand ActivationsMedia CampaignsEvent PartnershipsClient SuccessCustom Programs

About the role

Key responsibilities & impact

Lead assigned campaigns from close through completion, coordinating cross-platform deliverables across talent, experiential, audio, video and promotions.
Deliver best-in-class brand activations that bring cross-platform media campaigns and national event partnerships to life.
Oversee the development, approval and trafficking of campaign assets, while capturing meaningful proof of performance.
Share campaign wins, learnings and opportunities from custom programs to support renewals and new business growth.
Track the P&L for assigned partnerships and participate in regular financial reviews with manager.
Own campaign timelines, asset and delivery trackers, internal communications and recap materials, partnering with the Client Success Director on weekly client status calls.
Maintain a consistent focus on client success throughout campaign launch and execution.
Lead the development of comprehensive campaign wrap-up reports, highlighting results, best practices and actionable learnings for internal teams.

Requirements

What you’ll need

3+ years of experience in event activation, project management or client relationship management; media or agency experience preferred.
Strong project management skills, with the ability to align complex workstreams, manage competing priorities and meet deadlines.
Clear, confident communication and a collaborative approach to building strong cross-functional relationships.
Sound judgment, critical thinking and a solutions-oriented approach in a fast-paced environment.
Exceptional attention to detail and the ability to translate performance data into actionable insights.
Willingness to travel approximately 25% of the year.

Benefits

Comp & perks

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!