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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in field sales, customer acquisition, and relationship management, with a strong focus on achieving sales targets and optimizing territory planning. Proficient in utilizing CRM tools and managing sales funnels to drive trade marketing and distribution.
Highest-signal resume keywords
Field Sales ExperienceCustomer AcquisitionSales Funnel ManagementRelationship ManagementProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementRoute OptimizationSolution SellingCold CallingTerritory PlanningSales Pipeline ManagementFICA DocumentationMerchant Services KnowledgeFintech UnderstandingFMCG Experience
Soft Skills
Excellent Communication SkillsCustomer OrientationSelf-StarterTime ManagementProblem Solver
Tools & Technologies
HubSpotCRM ToolsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
National Senior CertificateFICA Training
Industry Keywords
Trade MarketingDistribution ServicesSales ChannelsMarket Share GrowthClient Activity LoggingPromotional CampaignsMarketplace Competition
About the role
Key responsibilities & impact- Drive trade marketing and distribution of services through targeted sales channels
- Grow market share and achieve sales targets in the Western Cape Atlantic Seaboard
- Identify and canvass for new customers within targeted areas and industries
- Conduct post-sale calls, follow-ups, and log client activity and demos
- Research sales leads, plan territory trips, and execute customer acquisition plans
- Conduct promotional calls, promote products, and upsell or cross-sell services
- Achieve monthly and quarterly Gross Profit, device sales, and demo targets
- Complete feedback loops, including Swarm and demo feedback, HubSpot usage, and deal pipeline management
- Provide feedback on improvements to sales and service procedures
- Sign up merchants and assist with required FICA documentation
- Facilitate warm leads through the signup process and documentation
- Conduct complimentary follow-up visits to larger clients
- Focus on specialized campaigns and report on top merchant and area-targeted campaigns
- Monitor marketplace competition and share relevant insights
- Resolve customer complaints by investigating problems, offering solutions, and making recommendations to management
- Uphold company standards and values when representing the brand
- Maintain professional and technical knowledge through ongoing learning
Requirements
What you’ll need- National Senior Certificate (Matric) is required
- Minimum 3 years’ Field or Outbound Sales experience
- Valid driver’s license and own reliable transport are essential
- Previous experience in route optimization, solution selling, activations, and cold calling
- Excellent verbal and written communication skills
- Intermediate knowledge of Outlook, Word, Excel, PowerPoint, and CRM tools
- Proven sales track record, high sales focus, and customer orientation
- Advanced knowledge of sales funnel and pipeline management
- Strong relationship management skills
- Problem solver and self-starter
- Knowledge of territory planning and good time management skills
- Previous exposure to merchant services or the banking sector is advantageous
- Sales and Fintech understanding and FMCG experience are advantageous
- FICA training is advantageous
Benefits
Comp & perks- Competitive remuneration and benefits, including reduced Gap cover rates
- Medical Aid and Group Risk scheme contributions
- Study leave
- Access to on-demand learning
- Friendly, collaborative culture
- Coffee on tap and a selection of hot beverages provided by the onsite Barista at HQ
