Benefits Specialist

IKO North America

. Lead and plan the day-to-day administration of the company’s group benefits programs .

Posted 10/23/2026full-timeToronto • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits administration, including managing employee benefits programs, resolving escalated issues, and ensuring compliance with legislation. Proficient in data analysis and reporting, with strong organizational skills to support HRIS modifications and vendor collaborations.

Highest-signal resume keywords

Benefits AdministrationWorkday ExperienceData AnalysisOrganizational SkillsStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits Programs ManagementData ReportingExcel ProficiencyAudit ProcessesHRIS Modifications

Soft Skills

Strong CommunicationRelationship BuildingConfidentialityProblem Solving

Tools & Technologies

HRIS SystemsWorkday

Industry Keywords

Employee BenefitsRetirement PlansLegislation ComplianceVendor ManagementTraining Facilitation

About the role

Key responsibilities & impact

Lead and plan the day-to-day administration of the company’s group benefits programs
Manage escalated employee issues and work with stakeholders to resolve them in a timely manner
Communicate with employees, field HR, benefit partners, and people leaders regarding benefits administration
Administer benefits and retirement plans according to plan design, carrier contracts, and standard operating procedures
Facilitate new hire and ad hoc benefits training sessions and assist with employee education
Collaborate with benefit providers, insurance carriers, and vendors to resolve service or claim-related issues
Support annual benefits enrolment activities and year-end reporting on taxable activities
Identify reporting requirements to audit and report financials and planning details
Support HRIS system modifications for new benefits or plan choices
Collaborate with internal partners to generate vendor payments and retirement plan contributions
Audit internal-system data against carrier-system data to ensure coverage accuracy
Create and update process documentation

Requirements

What you’ll need

Completion of a post-secondary HR diploma or degree program, or equivalent experience
1+ years of benefits experience with an understanding of legislation
Previous experience with Workday preferred
Strong organizational skills to work efficiently and meet deadlines
Proven ability to communicate and coordinate with team and external stakeholders positively to build strong relationships
Keen sense of confidentiality for sensitive information
Excellent analytical and Excel skills to assess data and report findings