Administrative Technician, Mailroom

Illinois Mutual

. Process incoming and outgoing mail, including recording overnight deliveries .

Posted 9/18/2026full-timePeoria • Illinois • United StatesMid-LevelSenior💰 $34,750 - $36,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while effectively managing multiple priorities in a fast-paced environment. Proficient in operating mailroom, imaging, and shipping equipment, with a focus on attention to detail and accuracy.

Highest-signal resume keywords

Mail ProcessingDocument ImagingMicrosoft Office ProficiencyCustomer-Service OrientationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mail ProcessingDocument ImagingShipping Equipment OperationDocument Retention ProceduresCommission Check Distribution

Soft Skills

Attention to DetailTime-Management SkillsInterpersonal SkillsEffective Communication

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft TeamsPostage Equipment

Industry Keywords

Mailroom OperationsPolicy FulfillmentDocument StorageSupply RequestsContinuous Improvement

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Process incoming and outgoing mail, including recording overnight deliveries
Perform mail rounds throughout the facility to distribute and collect mail
Process, sort, and combine agent mail
Process commission check distributions
Prepare documents for imaging and electronic storage
Scan documents and review image quality and accuracy
Maintain document retention and storage procedures
Route original documents to internal business partners
Assist with policy fulfillment and distribution, including policy assembly and mailing system requirements
Support departmental projects and administrative assignments
Provide front desk and switchboard backup support
Process agent and departmental supply requests
Assemble marketing kits, packets, and other fulfillment materials
Prepare shipments using approved shipping systems and vendors
Receive, distribute, and coordinate incoming deliveries
Operate scanners, postage equipment, inserters, folders, and shipping systems
Perform routine equipment cleaning and maintenance
Troubleshoot operational issues and escalate as necessary
Support continuous improvement efforts
Cross-train in all departmental functions and provide backup coverage
Assist with special projects and additional responsibilities as assigned

Requirements

What you’ll need

High school diploma required
Strong organizational and time-management skills
Ability to follow detailed procedures and instructions
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and accuracy
Customer-service orientation with excellent interpersonal skills
Effective written and verbal communication skills
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
Ability to work independently and collaboratively
Ability to lift up to 40 pounds and to move boxes, supplies, and materials throughout the facility
Ability to stand and walk for extended periods
Ability to operate mailroom, imaging, and shipping equipment
Ability to work in areas with varying noise levels

Benefits

Comp & perks

Compressed 4 1/2-day work week (Half-Day Fridays)
No monthly premium cost for employee medical, life and disability insurance coverage
Paid time-off accrual, including annual rollover
Paid holidays
Competitive 401(k) plan with immediate vesting on Company contributions
Discounted on-site employee cafeteria
On-site exercise facility and company-provided exercise time
Tuition reimbursement and training incentives
Access to voluntary dental and vision insurance coverage