Revenue Operations Analyst

iLOQ

. Develop and configure Microsoft Dynamics 365 CRM day to day with the implementation partner .

Posted 9/23/2026full-timeEspoo • FinlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Dynamics 365 CRM configuration and management, with strong capabilities in sales reporting using Power BI and Excel. Possesses excellent communication skills and a service mindset for effective first-line support and training.

Highest-signal resume keywords

Microsoft Dynamics 365 CRMPower BIExcelRevenue OperationsFirst-Line Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM ConfigurationSales ReportingData IntegrationAI Tools ConfigurationIncentive Simulation

Soft Skills

Excellent CommunicationService MindsetPatienceCuriosity

Tools & Technologies

PowerPointSales Commission Tool

Industry Keywords

Commercial AnalyticsPricing Support

About the role

Key responsibilities & impact

Develop and configure Microsoft Dynamics 365 CRM day to day with the implementation partner
Specify, build, test, and release CRM changes
Maintain the CRM ecosystem, integrations, and sales data
Act as first-line contact for CRM questions, troubleshooting, and user support
Build and maintain sales reporting in Power BI
Grow into full ownership of the reporting and data platform
Generate price lists and ensure timely delivery each cycle
Run incentive simulations and take technical ownership of the sales commission tool
Configure and pilot AI tools for the commercial organization
Provide first-line CRM support across countries
Write training materials for CRM users
Support marketing operations colleagues with data and dashboards
Report to the Head of Channel and Commercial Development
By the end of the first year, own sales reporting and the data platform, contribute to multiple revenue and marketing system integrations, reliably deliver price lists, own the commission tool technically, and establish smooth CRM support with training materials

Requirements

What you’ll need

Master’s student or recent graduate from IEM / Information Networks / ISM, able to work full time
Excellent communication skills
Excellent English language skill is mandatory
Experience in revenue operations, pricing support, or commercial analytics is a plus
Excellent knowledge of Excel and PowerPoint is mandatory
Power BI knowledge is a plus
Curiosity about AI and automation tooling
Judgment to distinguish useful tools from demos
Service mindset and patience for first-line support
Ability to explain systems to colleagues who do not think in data models

Benefits

Comp & perks

Opportunity to work with Finland’s awarded best brand 2025
Collaborative and forward-thinking company culture
Fast-paced international team
Opportunity to shape commercial operations within a growing company
Opportunity to grow and develop within the company
Excellent onboarding experience
Friendly, helpful, and passionate colleagues
Inclusive workplace where diversity is valued and employees are treated with respect