iLOQ

Revenue Operations

• Develop and configure Microsoft Dynamics 365 CRM day to day with the implementation partner
• Specify, build, test, and release CRM changes
• Maintain the CRM ecosystem, integrations, and sales data
• Act as first-line contact for CRM questions, troubleshooting, and user support
• Build and maintain sales reporting in Power BI
• Grow into full ownership of the reporting and data platform
• Generate price lists and ensure timely delivery each cycle
• Run incentive simulations and take technical ownership of the sales commission tool
• Configure and pilot AI tools for the commercial organization
• Provide first-line CRM support across countries
• Write training materials for CRM users
• Support marketing operations colleagues with data and dashboards
• Report to the Head of Channel and Commercial Development
• By the end of the first year, own sales reporting and the data platform, contribute to multiple revenue and marketing system integrations, reliably deliver price lists, own the commission tool technically, and establish smooth CRM support with training materials

Revenue Operations Analyst