Account Manager – Experiential

Imagination

. Lead and manage mid-level client relationships by understanding business goals, objectives, and challenges .

Posted 9/22/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $90,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and leading cross-functional teams to achieve strategic business objectives. Proficient in budget management, risk assessment, and implementing innovative solutions for experiential campaigns.

Highest-signal resume keywords

Client Relationship ManagementBudget ManagementExperiential CampaignsDigital Strategy DevelopmentProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project Scope ManagementRisk ManagementStrategic PlanningIntegrated Program ManagementDigital StrategyBudget DevelopmentPerformance MonitoringProposal PresentationContract NegotiationProcess Improvement

Soft Skills

Excellent Communication SkillsOrganizational SkillsAttention to DetailTeam MotivationClient Satisfaction

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Experiential Delivery ModelsAgency MarketingIn-House MarketingEmerging TechnologiesCross-Functional Teams

About the role

Key responsibilities & impact

Lead and manage mid-level client relationships by understanding business goals, objectives, and challenges
Develop and implement strategic plans and innovative solutions to drive business growth and achieve client objectives
Provide strategic direction to cross-functional teams and ensure projects align with client goals
Manage and mentor junior teams
Stay current with industry trends, best practices, and emerging technologies
Create, track, monitor, and enforce detailed project scopes of work
Develop and manage project budgets, ensuring profitability and accounting for all costs
Identify new business opportunities, present proposals, and negotiate contracts
Project-manage workback plans, workstreams, internal stakeholders, and creative/production problem solving
Monitor project performance and provide regular updates to clients and internal teams
Streamline internal processes and improve efficiency and effectiveness
Respond to client inquiries, address concerns, and ensure client satisfaction
Identify project risks, develop contingency plans, and escalate issues when necessary
Motivate and inspire team and cross-functional teams to achieve client objectives
Manage vendor and partner relationships and deliver commercial and operational excellence

Requirements

What you’ll need

4+ years of relevant experience in experiential campaigns and related fields, including agency or in-house marketing roles
Proven experience with integrated programs featuring solid digital strategies
Proven experience leading multi-workstream programs with significant digital components
Strong understanding of experiential delivery models, timelines, and constraints
Experience owning budgets, schedules, and risk management at a program level
Excellent communication management skills
Strong organizational skills and attention to detail
Bachelor’s Degree or equivalent experience
Ability to work weekends and holidays on occasion as required by client workload
Must be able to travel internationally for up to two weeks at a time
Applicants must be authorized to work in the United States; visa sponsorship unavailable

Benefits

Comp & perks

Work with a state-of-the-art product and deliver it to exciting and innovative brands
Learning and development opportunities that contribute to professional growth
A fun, engaging work culture
Mission-driven team that values agility, integrity, and excellence
Opportunity to contribute to large-scale, high-impact projects from day one
Dedicated personal growth & development through our GrowForward programme
Comprehensive paid time off benefits
Hybrid work model, with a minimum of 3 office days per week
Generous parental leave
Up to 4% safe harbor company 401k match
Comprehensive, low-cost health benefits