Senior Account Manager – Experiential, Live Events

Imagination

. Serve as the day-to-day project lead across multiple workstreams, owning scope, timelines, deliverables, and overall forward progress.

Posted 9/24/2026full-timeDetroit • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, client relationship management, and event production lifecycle, ensuring successful execution from concept to on-site delivery. Proficient in budget management, strategic planning, and stakeholder communication, with a focus on enhancing client satisfaction and operational efficiency.

Highest-signal resume keywords

Project ManagementClient Relationship ManagementBudget ManagementStrategic PlanningEvent Production

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProject BudgetingFinancial ReportingKPI ReportingEvent Execution

Soft Skills

Exceptional CommunicationOrganizational SkillsAttention to DetailSolutions-FocusedCalm Under Pressure

Tools & Technologies

Documentation SystemsWorkflow Management Tools

Industry Keywords

Experiential MarketingAdvertisingCommunications AgencyAutomotive Industry Experience

About the role

Key responsibilities & impact

Serve as the day-to-day project lead across multiple workstreams, owning scope, timelines, deliverables, and overall forward progress.
Define next steps, assign responsibilities, and hold internal teams accountable.
Anticipate challenges, dependencies, and production considerations and propose clear solutions.
Translate client goals into actionable plans for creative, production, and logistics teams.
Maintain understanding of the event production lifecycle from concept through on-site execution and wrap.
Maintain documentation, workflows, and internal systems.
Serve as senior client point of contact and provide proactive strategic guidance.
Manage high-touch client relationships and anticipate client needs.
Build long-term trust and identify account growth opportunities.
Manage client hospitality and coordinate meeting, food and beverage, parking, and executive accommodation details.
Lead coordination across strategy, creative, production, and external partners.
Run internal status meetings, document decisions, and ensure team alignment.
Escalate risks and align on mitigation strategies.
Support live-event execution and provide on-site leadership when required.
Ensure teams are prepared, timelines are met, and show-day details are managed.
Develop project budgets with production and finance teams.
Oversee budget tracking, forecasting, reconciliation, financial reporting, scope changes, and addenda.
Partner with the Account Director on resource allocation and scheduling.
Deliver reporting on campaign performance, KPIs, and outcomes with the Strategy Director.
Gather client feedback and improve processes, delivery models, and account performance.
Act as a strategic and operational extension to internal leadership.
Prepare executive-ready presentations, briefing documents, agendas, and summaries.
Manage senior-stakeholder communications and meeting cadences.
Handle sensitive information with discretion.
Contribute to business development, proposal development, pitch materials, and opportunity tracking.

Requirements

What you’ll need

A genuine passion for client service and delivering excellence under pressure.
Bachelor’s degree in Marketing, Communications, Business, Film/Video Production, or a related field.
6-8+ years of account management or production experience within an experiential marketing, events, advertising, or communications agency.
Demonstrated experience supporting senior leaders or executive-level clients in demanding, deadline-driven environments.
Proven ability to manage complex projects with multiple stakeholders and moving parts.
Exceptional communication skills, with confidence in presenting to and interacting with high-level audiences.
Strong organizational skills, attention to detail, and the ability to remain calm and solutions-focused under pressure.
Experience managing large-scale budgets across the full project lifecycle.
Automotive industry experience is a plus.

Benefits

Comp & perks

Work with a state-of-the-art product and deliver it to exciting and innovative brands
Learning and development opportunities that contribute to professional growth
A fun, engaging work culture
Be part of a mission-driven team that values curiosity, rigour, bravery & respect
Opportunity to contribute to large-scale, high-impact projects from day one
Comprehensive paid time off benefits
Hybrid work model, where our team comes into the office a minimum of 3 days per week
Generous parental leave
Up to 4% safe harbor company 401k match
Comprehensive, low-cost health benefits
Flexibility both ways to balance peak event support with dedicated downtime