Salesforce Administrator

iMentor

. Maintain data integrity across a large Salesforce organization with extensive custom configuration .

Posted 10/2/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce administration, including user management, data integrity, and integration troubleshooting. Proficient in maintaining compliance with data protection policies and supporting users through effective training and documentation.

Highest-signal resume keywords

Salesforce Administration ExperienceData Import, Export, And DeduplicationIntegration TroubleshootingSalesforce Administrator CertificationNonprofit Success Pack (NPSP) Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ApexSOQLFlowData Quality StandardsField-Level SecurityReconciliation ChecksAccess ReviewsAPI IntegrationDeduplicationUser Management

Soft Skills

Technical CommunicationTraining And EnablementProblem Solving

Tools & Technologies

SalesforceFormAssemblyCampaign MonitorEventbriteDocuSignPostmanCurlJSONDemandTools

Certifications & Qualifications

Salesforce Administrator Certification

Industry Keywords

SOC 2FERPAData Protection PolicyNonprofit Sector

About the role

Key responsibilities & impact

Maintain data integrity across a large Salesforce organization with extensive custom configuration
Build and maintain reconciliation checks between Salesforce and source systems
Deduplicate contact and household records; manage imports and extracts
Detect and prevent silent data loss
Define and evidence data-quality standards
Administer users, profiles, roles, permission sets, sharing rules, and field-level security using least privilege
Conduct periodic access reviews
Handle mentor, student, and donor records in line with FERPA, donor obligations, and data protection policy
Support SOC 2 work with evidence from the Salesforce administration area
Own integrations feeding Salesforce, including FormAssembly, the in-house Platform, Campaign Monitor, Eventbrite, DocuSign, Calendly, DemandTools, and donation tools
Diagnose failed and partial records using connector and integration logs; trace root causes to source systems
Configure and maintain field mappings, record-matching criteria, and upsert keys
Review changes to systems writing into Salesforce
Triage and resolve requests through the ticket queue
Train and enable staff through materials, demos, and sessions
Document configuration, workflows, and decision rationale
Administer NPSP, including households, affiliations, relationships, recurring donations, and rollup behavior
Support Development on donation data and campaign structure
Manage three annual Salesforce releases, including release-note review, sandbox testing, and change communication
In the first 90 days, map systems writing into Salesforce, establish reconciliation checks, complete an access review, and clear the inherited support backlog
Report to the Director of IT and collaborate with Recruitment, Screening, Program, and Development

Requirements

What you’ll need

At least 3 years of Salesforce administration experience in an organization with 100+ users
Demonstrated experience troubleshooting integrations between Salesforce and third-party systems, including reading logs to establish root cause
Experience with data import, export, and deduplication at scale
Experience administering users, profiles, permission sets, and sharing rules
Experience supporting users through a ticketing system
Ability to explain a technical constraint and its trade-offs to a non-technical colleague in writing
Comfortable using AI tools in daily technical work and verifying their output before production
Bachelor's degree, or equivalent practical experience
Nonprofit Success Pack (NPSP) experience preferred
Salesforce Administrator Certification preferred
API integration experience and comfort with Postman, curl, and JSON preferred
Apex, SOQL, and Flow preferred
Experience administering FormAssembly, Campaign Monitor, Eventbrite, or DocuSign preferred
Experience working under a compliance framework such as SOC 2, FERPA, or similar preferred

Benefits

Comp & perks

Up to 100% employer funded comprehensive medical and dental coverage
18 days paid annual vacation, increasing annually to 21, 23, and 25 days
13 paid holidays
Birthday holiday
One floating holiday
iMentor closed between Christmas and New Year’s Day
6–7 sick days annually
401K match up to 4%
Hybrid Home/Office/School working arrangement
Pre-tax commuter benefits
Dependent care and health care flexible spending plans
Flexible personnel wellness budget for reimbursements or marketplace purchases
Organization-sponsored professional development annually
1 hour of wellness time off per week
9 weeks of paid parental leave