Application Analyst

IMH

. Support healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support .

Posted 11/2/2026full-timeRemote • Utah • United StatesJuniorMid-Level💰 $32 - $51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare information technology applications, including planning, design, implementation, and ongoing support. Proficient in analyzing stakeholder needs, configuring systems, and maintaining Epic certifications to ensure optimal application performance.

Highest-signal resume keywords

Epic CertificationHealthcare Application SupportSystem AnalysisProject ManagementMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AnalysisConfiguration ManagementTechnical SupportData CollectionTesting Plans DevelopmentWorkflow OptimizationApplication MaintenanceBusiness ReportingIncident ResolutionDocumentation Standards

Soft Skills

Problem-SolvingCollaborationCommunicationStakeholder EngagementTraining Development

Tools & Technologies

Microsoft ExcelMicrosoft VisioMicrosoft ProjectServiceHubElectronic Hardware Integration

Certifications & Qualifications

Epic Certification

Industry Keywords

Healthcare ITApplication LifecycleChange ManagementVendor ManagementRegulatory Compliance

About the role

Key responsibilities & impact

Support healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support
Provide technical support, configuration, and maintenance for healthcare applications throughout their lifecycle
Analyze and diagnose stakeholder problems to determine resolutions
Gather, validate, and translate technology requirements into design and development specifications
Configure, test, install, implement, monitor, and maintain applications, workflows, processes, hardware, and related systems
Document and recommend workflow changes and technical or functional designs supporting business requirements
Partner with external vendors on integration, implementation, support, and troubleshooting of third-party applications
Resolve incidents and problems according to service levels and department standards
Serve as project manager for small to mid-size projects involving multiple teams
Collaborate with peers, internal and external stakeholders, and vendors
Follow documentation and change management standards
Develop training and knowledge-base materials for peers, end users, and team members
Configure and integrate electronic and mechanical hardware with software products
Develop and understand business reporting needs for end users
Participate in on-call and command center responsibilities when applicable
Develop and maintain testing plans and scripts
Participate in team, project, and department meetings
Complete minimum viable products for demands in ServiceHub
Request project and enhancement resources through the ServiceHub Resource Plan process
Maintain required Epic certifications

Requirements

What you’ll need

Proficiency in Microsoft Office Suite, Excel (including pivot tables), Visio, Project, PowerPoint, and Word
In-depth business and application knowledge and experience
Knowledge of system analysis and operating systems
Ability to assess needs and determine appropriate approaches through documentation
Problem definition and data collection skills
Ability to read and interpret industry periodicals, professional journals, technical procedures, and governmental regulations
Ability to write correspondence and process documents
Bachelor's degree in information technology, healthcare, business, or related field is preferred
Two years of work experience, or actively working toward a bachelor's degree with four years of related experience
Additional relevant experience may substitute for lack of education upon Supervisory and HR approval
Required to certify on one or more Epic applications and maintain certification
Ability to operate computers and IT equipment
Ability to read computer monitors and documents
Ability to remain sitting or standing for long periods
Candidates must not reside or plan to reside in California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, or Washington

Benefits

Comp & perks

Generous benefits package covering programs for wellness, health, security, connection, and engagement
Remote work options
Company equipment subject to remote work expectations
Epic certification maintenance as required for the role