Application Analyst, Professional Billing

IMH

. Support healthcare information technology applications through planning, designing, implementing, maintaining, optimizing, and providing ongoing support .

Posted 9/29/2026full-timeBroomfield • Colorado • United StatesJuniorMid-Level💰 $32 - $51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare information technology applications, including configuration, support, and project management. Proficient in Epic certifications and skilled in analyzing stakeholder needs to optimize system performance and workflow.

Highest-signal resume keywords

Epic CertificationHealthcare Applications SupportProject ManagementMicrosoft Office Suite ProficiencyRevenue Cycle Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AnalysisTechnical SupportConfiguration ManagementData CollectionBusiness ReportingWorkflow OptimizationTesting Plans DevelopmentApplication IntegrationDocumentation StandardsProblem Diagnosis

Soft Skills

CollaborationCommunicationProblem-SolvingAnalytical ThinkingStakeholder Engagement

Tools & Technologies

ServiceHubMicrosoft ExcelMicrosoft VisioMicrosoft ProjectMicrosoft PowerPointMicrosoft Word

Certifications & Qualifications

Epic Resolute Professional Billing AdministrationEpic PB Claims AdministrationEpic Charge RouterEpic Hospital Billing AdministrationEpic HB Claims Administration

Industry Keywords

Healthcare ITRevenue CycleChange ManagementTechnical DesignApplication Lifecycle

About the role

Key responsibilities & impact

Support healthcare information technology applications through planning, designing, implementing, maintaining, optimizing, and providing ongoing support
Provide technical support, configuration, and maintenance for healthcare applications throughout their lifecycle
Analyze and diagnose stakeholder problems to determine resolutions
Gather, validate, and translate technology requirements into design and development specifications
Configure, test, install, implement, monitor, and maintain systems, applications, workflows, processes, and hardware
Document and recommend workflow changes and technical or functional designs
Partner with external vendors on third-party application integration, implementation, support, and troubleshooting
Resolve issues, incidents, and problems according to service levels and department standards
Serve as project manager and complete project-management functions for small- to mid-size projects
Collaborate with peers, internal and external stakeholders, and vendors
Follow documentation and change-management standards
Participate in developing training and knowledge-based materials
Configure and integrate electronic and mechanical hardware with software products
Develop and understand business reporting needs
Participate in on-call and command-center responsibilities, if applicable
Help develop and maintain testing plans and scripts
Attend team, project, and department meetings
Complete minimum viable products of demands in ServiceHub
Request project and enhancement resources through the ServiceHub Resource Plan process
Maintain required certifications, including Epic certifications

Requirements

What you’ll need

Prefer candidates with existing Epic Certification in Resolute Professional Billing Administration, PB Claims Administration, Charge Router, Resolute Hospital Billing Administration, or HB Claims Administration
Prefer candidates with experience in the Revenue Cycle
Proficiency in Microsoft Office Suite, Excel (pivot tables), Visio, Project, PowerPoint, and Word
In-depth business and application knowledge and experience
Knowledge of system analysis and operating systems
Skilled in assessing needs and determining the best approach through documentation
Skilled at problem definition and data collection
Ability to read, analyze, and interpret industry periodicals, professional journals, technical procedures, and governmental regulations
Ability to write correspondence and process documents
Bachelor's degree in information technology, healthcare, business, or related field is preferred
Additional relevant experience may substitute for lack of education upon Supervisory and HR approval
Two years of work experience, or actively working toward a bachelor's degree with four years of experience in a related area
Required to certify on one or more Epic applications and maintain certification
Ability to operate computers and IT equipment
Ability to read computer monitors and documents
Ability to remain sitting or standing for long periods

Benefits

Comp & perks

Generous benefits package covering programs for living healthy, happy, secure, connected, and engaged
Remote work expectations and company equipment policies for remote roles