Liver Transplant Assistant

IMH

. Facilitate effective clinic organization and patient care as a communication link among patients, staff, physicians, hospital departments, and outside healthcare entities .

Posted 10/7/2026full-timeMurray • Utah • United StatesMid-LevelSenior💰 $20 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, compliance with healthcare regulations, and effective communication with diverse stakeholders. Proficient in data management, medical terminology, and operational support within a clinical environment.

Highest-signal resume keywords

Basic Life Support Certification (BLS)Medical Assistant CertificationPatient Care CoordinationData Management SystemsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyPrior AuthorizationInsurance AuthorizationElectronic Medical RecordsAppointment SchedulingChart AcquisitionTelephone TriageReception DutiesData ReportingOffice Inventory Management

Soft Skills

Critical ThinkingProblem-SolvingCustomer Service LeadershipOrganizational SkillsTeam Coordination

Tools & Technologies

Word Processing SoftwareSpreadsheet ApplicationsEmail SystemsBilling Systems

Certifications & Qualifications

Basic Life Support Certification (BLS)Medical Assistant Certification

Industry Keywords

Healthcare ComplianceTransplant Care ManagementPatient EducationQuality ImprovementHealthcare Communication

About the role

Key responsibilities & impact

Facilitate effective clinic organization and patient care as a communication link among patients, staff, physicians, hospital departments, and outside healthcare entities
Ensure compliance with CMS communication requirements for families and donors
Develop and maintain data-management systems for reporting and compliance requirements
Perform receptionist, scheduling, patient registration, chart acquisition, telephone triage, prior authorization liaison, and insurance authorization duties
Provide backup assistance for daily operations using critical thinking and problem-solving skills
Support hospital and department continuous quality improvement and customer service goals
Support one or more patient populations and the transplant care management team
Orient and educate other clerical positions as needed
Ensure effective clinic flow and gather patient information for treatment
Maintain complete and timely medical records and reports
Correspond professionally with patients, families, and insurance providers
Communicate and collaborate effectively with physicians and use the chain of command appropriately
Assist with prior authorization for procedures, transplants, and medications by receiving, prioritizing, and submitting clinical information
Triage incoming calls
Maintain inventory of office supplies, patient education materials, and equipment

Requirements

What you’ll need

Basic Life Support Certification (BLS) for healthcare providers as needed when working at Intermountain Medical Center
Demonstrated staff or customer service leadership experience
Computer skills including word processing, spreadsheet applications, email, appointment scheduling, registration, billing, and electronic medical records
Demonstrated effective interpersonal and communication skills
Ability to organize, coordinate, prioritize, and work independently on projects
General office skills including typing, faxing, and filing
College course related to healthcare, business, and/or computer/information systems preferred
Medical Assistant certification may be required for certain assignments
Medical Terminology experience preferred
Leadership experience such as training others, coordinating work or projects, or acting as a team lead preferred
Experience in a Transplant Assistant or similar healthcare role preferred, including scheduling, reception, medical records, filing, prior authorization, insurance authorization, Medical Terminology, and telephone triage
Spanish-speaking/interpreter skills preferred

Benefits

Comp & perks

Generous benefits package covering programs supporting wellness and living healthy, happy, secure, connected, and engaged
Hybrid work option after orientation period
Company equipment and remote-work support referenced for hybrid roles