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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading clinical teams, overseeing care management and utilization review processes, and ensuring compliance with regulatory standards. Proficient in program development, performance evaluation, and fostering interdisciplinary collaboration.
Highest-signal resume keywords
Leadership ExperienceUtilization ReviewCare ManagementClinical ExperienceBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Utilization ReviewCare ManagementProgram DevelopmentPerformance EvaluationBudget ManagementClinical AssessmentData AnalysisWorkflow OptimizationDischarge PlanningInterdisciplinary Collaboration
Soft Skills
Strong Communication SkillsMentorshipTeam LeadershipProblem SolvingCommunity Outreach
Tools & Technologies
Computer ProficiencyData Monitoring ToolsReporting Software
Certifications & Qualifications
BSNLCSWSpecialty Certification in Care ManagementLeadership Training Certification
Industry Keywords
NCQA ComplianceCMS StandardsJoint Commission StandardsPatient Safety InitiativesManaged Care
About the role
Key responsibilities & impact- Lead the Restriction Team, sometimes referred to as Medicaid Lock-in
- Lead, supervise, and mentor RN or Behavioral Health Care Managers, RN or Behavioral Health Utilization Review clinicians, and support positions
- Oversee daily operations, staffing, resource allocation, and workflow optimization
- Manage departmental budgets and performance evaluations
- Develop, implement, and monitor program structures, processes, and outcome standards for Utilization Review and Care Management
- Facilitate interdisciplinary collaboration among members, families, providers, and payers
- Ensure compliance with NCQA, CMS, Joint Commission, and patient safety initiatives
- Champion continuous improvement, address gaps, and monitor processes and metrics
- Coordinate safe transitions of care, including discharge planning and repatriation to participating providers
- Create and present reports on program performance, outcome measures, and return on investment
- Support staff development, mentorship, and community outreach activities
Requirements
What you’ll need- Bachelor’s degree in Nursing (BSN) from an accredited institution or Master’s Degree in Clinical Social Work (LCSW)
- Current licensure with compact privileges; must transfer licenses within 60 days
- Leadership or supervisory experience in clinical or managed care settings
- Two years of clinical experience and one year in care management or utilization review
- Strong written and verbal communication skills
- Intermediate computer skills and ability to troubleshoot independently
- Completion of required leadership training within one year of accepting the position
- Preferred: Master’s degree in a clinical, education, or business specialty
- Preferred: Specialty certification in care management or utilization review
- Preferred: Experience in program development and oversight
- Preferred: Project management and organizational skills
- Ability to read and assess information, documents, and monitors
- Frequent verbal communication and hearing for interactions with colleagues and providers
- Manual dexterity for computer use and equipment handling
- Ability to sit or stand for extended periods
- For roles requiring driving: ability to drive and read signs, signals, and other vehicles
Benefits
Comp & perks- Generous benefits package covering programs supporting wellness, including living healthy, happy, secure, connected, and engaged
- Remote work expectations and company equipment provisions for hybrid work
