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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship-building capabilities with healthcare providers and stakeholders, alongside effective communication and customer service skills. Proficient in business development strategies and healthcare sales within a designated territory.
Highest-signal resume keywords
Healthcare Sales ExperienceInterpersonal SkillsCommunication SkillsBusiness DevelopmentMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Service ExperienceBusiness Development PlansReferral GenerationRecord MaintenanceIssue Resolution
Soft Skills
Listening SkillsRelationship BuildingPresentation SkillsProblem Solving
Tools & Technologies
Office Equipment OperationComputer Proficiency
Certifications & Qualifications
Current Driver's License
Industry Keywords
Healthcare IndustryReferral SourcesPractice LeadersStakeholder Engagement
About the role
Key responsibilities & impact- Serve as the point person and key liaison between Intermountain Healthcare and referring providers in a designated geographic area
- Represent all Intermountain Healthcare services to referring practices
- Make routine office visits to referring offices
- Deliver key Intermountain messaging and develop relationships with practice leaders, physicians, and staff
- Reinforce appropriate utilization of Intermountain services
- Coordinate issue resolution and act as liaison between referring offices and Intermountain Healthcare
- Qualify referral-generating sources and strengthen existing referral-source relationships
- Determine provider and patient needs and communicate solutions
- Collaborate with scheduling, lab, homecare, and provider relations services
- Meet monthly goals and quotas
- Maintain records of visits, expenditures, mileage, call logs, and visit notes
- Build relationships with clinic leadership, physicians, office staff, hospital executives, service-line leaders, and other stakeholders
- Evaluate business development activities and identify marketplace growth opportunities
- Develop business development plans for the assigned territory
- Deliver presentations, overcome objections, answer questions, and obtain commitments for referrals
- Improve skills through educational opportunities and staff shadowing
Requirements
What you’ll need- Current driver's license
- Demonstrated healthcare sales or field-based customer service experience
- Demonstrated interpersonal, communication, listening and customer service skills
- Bachelor's degree obtained through an accredited institution (preferred)
- Degree in sales, marketing, business or a health-related field (preferred)
- Experience in the health care industry (preferred)
- Knowledge of medical terminology (preferred)
- Ability to communicate information with others
- Ability to operate computers and other office equipment
- Ability to read computer monitors and documents
- Ability to remain sitting or standing for long periods to perform computer, telephone, or other equipment work
Benefits
Comp & perks- Generous benefits package covering programs supporting wellness, health, security, connection, and engagement
- Remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and company equipment for remote or hybrid roles