Pre-Access Central Scheduler

IMH

. Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments .

Posted 10/14/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $19 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and pre-registering patients, managing high call volumes, and providing exceptional customer service. Proficient in data collection, insurance validation, and utilizing multiple systems for efficient operations.

Highest-signal resume keywords

Revenue Cycle ExperienceContact Center ExperienceCustomer Service EtiquetteMedical Insurance KnowledgeMulti-Channel Phone Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Scheduling FunctionsData EntryInsurance ValidationTyping Speed 30+ WPMTechnical Issue Resolution

Soft Skills

Active ListeningCritical ThinkingComplex Problem SolvingActive LearningReading Comprehension

Tools & Technologies

Computer Operating SystemsScheduling Software

Industry Keywords

Patient RegistrationCall ManagementService Behavior StandardsHealthcare Administration

About the role

Key responsibilities & impact

Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments
Complete administrative work associated with scheduling
Transcribe external physician orders
Handle high call volumes for multiple locations and departments
Use multiple systems to perform scheduling functions
Provide patients with preparation and location information
Collect and input patient data accurately
Validate patient insurance and explain benefits as needed
Manage multiple phone calls, including answering, transferring, and conferencing
Mentor new hires as needed
Promote Intermountain Health’s mission, vision, and values and follow service behavior standards
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent OR 4 years of revenue cycle experience
Minimum of 2 years of revenue cycle experience and/or 2 years of contact center experience
Customer service etiquette
Basic medical insurance knowledge
Intermediate computer operating knowledge
Multi-channel phone experience
30+ WPM typing speed
Active listening
Reading comprehension
Critical thinking
Active learning
Complex problem solving
Excellent computer skills and ability to self-resolve technical issues with minimal assistance
Ability to handle high call volumes
Ability to work 40 scheduled hours weekly

Benefits

Comp & perks

Generous benefits package covering programs for wellness, healthy living, security, connection, and engagement
Remote work expectations include company equipment use