Executive Director, IT Commercial

Immatics

. Establish and lead the IT Commercial & Patient Operations function .

Posted 9/15/2026full-timeRemote • Texas • United StatesLead💰 $245,000 - $275,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading IT Commercial and Patient Operations, with a focus on establishing commercial data foundations and ensuring compliance with regulatory requirements. Proven ability to manage multi-project portfolios and align technology strategies with commercial objectives.

Highest-signal resume keywords

IT Commercial & Patient Operations LeadershipCommercial Data Foundation DevelopmentGxP/CSV Compliance KnowledgePharmaceutical Industry ExperienceTeam Building & Vendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Master Data ManagementData WarehouseData LakeCommercial AnalyticsSales OperationsOmnichannel EngagementPatient Operations TechnologyIntegrations with Enterprise SystemsRegulatory ComplianceIT Launch Readiness

Soft Skills

Executive PresenceEmotional IntelligenceEffective CommunicationGovernance & Decision-MakingPrioritization

Tools & Technologies

CRMATC PortalCall Center/TelephonyPatient Services IntegrationsMarket Access Hub

Industry Keywords

Pharmaceutical IndustryBiotech IndustryCell & Gene Therapy21 CFR Part 11HIPAAGDPRSOXTransparency ReportingHealthcare Data PrivacyCommercial & Medical Affairs

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Establish and lead the IT Commercial & Patient Operations function
Enable the US commercial launch strategy and drive IT launch milestones
Own the end-to-end IT Commercial and Medical Affairs roadmap
Translate functional needs into an executable, governed technology portfolio
Create the strategy and continuous development of the commercial IT landscape
Own, refine, and execute the IT Commercial & Patient Operations strategy and roadmap
Align system rollouts with commercial milestones and manage dependencies across functions, vendors, and global IT
Deliver the commercial systems portfolio, including ecosystem expansion, sales operations, marketing hub, omnichannel engagement, patient operations, commercial analytics, market access hub and medical affairs
Deliver the patient operations technology stack, including ATC portal, hub and patient services integrations, CRM, allocation and slot management, call center/telephony, and end-to-end patient and product journey tracking
Establish the commercial data foundation, including master data management, commercial data warehouse and data lake, reporting and analytics, and AI-enabled use cases
Drive integrations with enterprise systems
Ensure compliance of commercial and patient-facing systems with GxP/CSV requirements, 21 CFR Part 11, SOX, transparency reporting, HIPAA, GDPR, and applicable cybersecurity requirements
Manage vendors, external partners, and implementation providers across the commercial portfolio, including contract, budget, and performance management

Requirements

What you’ll need

Bachelor’s degree in computer science, information systems, life sciences, or a related field, or equivalent experience
15+ years of IT experience in the pharmaceutical or biotech industry
7+ years in senior leadership roles
Proven track record leading IT for at least one US commercial product launch readiness, ideally as IT launch lead
Deep knowledge of the commercial and medical affairs pharma systems landscape
Knowledge and background in Cell & Gene therapy is strongly preferred
Experience establishing commercial data foundations, including Master Data Management, integrations, data warehouse/lake, reporting, and analytics
Working knowledge of GxP/CSV, 21 CFR Part 11, and healthcare data privacy requirements, including HIPAA
Ability to build and lead teams, manage vendors and budgets, and deliver a multi-project portfolio against fixed regulatory milestones
Ability to effectively communicate complex problems and business needs to stakeholders and end-users
Executive presence and high emotional intelligence; able to influence and align senior leaders and stakeholders without formal authority
Strong governance, prioritization, and decision-making capabilities in a multi-project environment with hard milestones
Must be authorized to work in the United States without the need for current or future sponsorship
Successful completion of a background check, reference checks, and pre-employment drug screening, where permitted by applicable law

Benefits

Comp & perks

Competitive rates for Health, Dental, and Vision Insurance
4 weeks of vacation, granted up front each year and prorated for first and last year of employment
12 company paid holidays
7 days of sick time
100% employer-paid life insurance up to 1x annual salary, up to one hundred thousand dollars
100% employer-paid short- and long-Term disability coverage
401(k) with immediate eligibility and company match
Partially paid parental leave for eligible employees
Additional voluntary employee-paid benefits and services, including accident, hospital indemnity, and critical illness insurance, as well as identity theft protection and pet insurance