Senior Director, Medical Information

Immatics

. Build and lead the Medical Information function for launch and future pipeline growth .

Posted 9/28/2026full-timeRemote • United StatesSenior💰 $270,000 - $295,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Information strategy, content development, and vendor management, with a strong focus on oncology and cell therapy. Proven ability to lead cross-functional collaboration and ensure compliance with U.S. Medical Information standards.

Highest-signal resume keywords

Medical Information Strategy DevelopmentOncology ExperienceScientific Writing and JudgmentVendor Management and OversightMedical Information Technology Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Information SOP DevelopmentInquiry ManagementContent Lifecycle ManagementData SynthesisPayer Evidence DossiersNCCN Compendia SubmissionsPharmacovigilanceEscalation PathwaysQuality MonitoringComplex Inquiry Response

Soft Skills

LeadershipCommunicationProject ManagementCollaborationProblem-Solving

Tools & Technologies

Medical Information Technology PlatformsAnalytics ToolsAI-Enabled Capabilities

Certifications & Qualifications

Advanced Scientific or Clinical Degree (PharmD, PhD, MD)

Industry Keywords

PharmaceuticalBiotechnologyMedical AffairsCell TherapyU.S. Product LaunchCompliance StandardsScientific CongressesMedical WritingClinical PathwaysBackground Check

About the role

Key responsibilities & impact

Build and lead the Medical Information function for launch and future pipeline growth
Establish Medical Information strategy, infrastructure, content, governance, workflows, intake and triage processes, response standards, escalation pathways, and content lifecycle management
Develop and maintain Medical Information SOPs, work instructions, training standards, and quality processes
Define the Medical Information technology roadmap, including inquiry management, content repositories, literature surveillance, analytics, and appropriate AI-enabled tools
Lead onboarding, integration, training, and ongoing management of the Medical Information call center vendor
Own call center launch readiness, including systems, content, workflows, escalation pathways, safety and product complaint reporting, service levels, and business continuity
Establish vendor training and certification processes
Oversee complex and escalated inquiries and connect the vendor with internal scientific experts
Establish vendor KPIs, quality monitoring, governance, audit readiness, and corrective-action processes
Lead Medical Information content strategy and development of Standard Response Letters, custom medical responses, FAQs, and other scientific response materials
Lead literature review, data synthesis, and responses to complex or novel unsolicited inquiries
Support scientific congresses with inquiry coverage, reference materials, escalation planning, and post-congress content updates
Lead development and lifecycle management of AMCP dossiers and other payer evidence resources
Lead development and submission of evidence packages to the NCCN Drugs & Biologics Compendium
Support evidence submissions for other oncology guidelines and clinical pathways
Serve as a scientific reviewer in PRC/MLR/MRC
Support post-approval long-term follow-up requirements for cellular therapies, including potential CIBMTR registry participation and postmarketing evidence activities
Partner across Medical Affairs, Clinical, Safety, Regulatory, Legal/Compliance, Market Access, HEOR/RWE, Quality, and Commercial
Bring Medical Information expertise to launch planning, including labeling readiness, content priorities, inquiry forecasting, training, and day-one readiness
Establish Medical Information metrics and reporting, monitor inquiry trends and service performance, and translate insights into Medical Affairs strategy
Share insights and performance updates with Medical Affairs leadership and cross-functional partners
Build and develop the Medical Information organization, including internal talent, contractors, vendor support, medical writing, and technology capabilities
Develop annual and longer-range plans, priorities, resource needs, and budgets
Foster a culture of scientific quality, accountability, collaboration, and practical problem-solving

Requirements

What you’ll need

Bachelor's degree in life sciences
15+ years of pharmaceutical or biotechnology experience, with substantial Medical Information and/or Medical Affairs experience and increasing leadership responsibility
Advanced scientific or clinical degree required (PharmD, PhD, MD, or equivalent)
Oncology experience strongly preferred
Cell therapy experience highly desirable
Experience supporting a U.S. product launch, particularly in an emerging or first-launch biotech environment
Experience building or scaling Medical Information systems, processes, content capabilities, or launch-readiness infrastructure
Experience developing Medical Information scientific content, including SRLs, custom medical responses, and FAQs
Experience managing Medical Information call center vendors, including onboarding, training, escalations, quality, and performance oversight
Strong knowledge of U.S. Medical Information requirements, unsolicited inquiry response, pharmacovigilance and product complaint reporting, and relevant compliance standards
Strong scientific writing and judgment, with the ability to translate complex data into clear, balanced responses
Strong leadership, communication, project management, and cross-functional collaboration skills
Comfortable operating in a fast-paced biotech environment with multiple launch-critical priorities
Experience with payer evidence dossiers, NCCN Compendia or other oncology guideline/pathway submissions, and medical review committees
Experience with Medical Information technology platforms, analytics, and emerging AI-enabled capabilities
Must be authorized to work in the United States without current or future sponsorship
Successful completion of background check, reference checks, and pre-employment drug screening where permitted by law

Benefits

Comp & perks

Competitive rates for Health, Dental, and Vision Insurance
4 weeks of vacation, granted up front each year and prorated for first and last year of employment
12 company paid holidays
7 days of sick time
100% employer-paid life insurance up to 1x annual salary, up to one hundred thousand dollars
100% employer-paid short- and long-term disability coverage
401(k) with immediate eligibility and company match
Partially paid parental leave for eligible employees
Additional voluntary employee-paid benefits and services, including accident, hospital indemnity, and critical illness insurance, as well as identity theft protection and pet insurance
Fully remote work arrangement
Approximately 10–20% travel, including scientific congresses, vendor meetings, and internal meetings; occasional international travel may be required