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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client campaigns and partnerships, with a strong focus on communication, relationship building, and campaign profitability. Proficient in utilizing AI tools and emerging technologies to enhance campaign delivery and efficiency.
Highest-signal resume keywords
Campaign ManagementClient Relationship BuildingStrategic CommunicationProblem-SolvingAI Tools Adoption
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ExecutionBudget ManagementPerformance AnalysisInvoicingCommercial Insights
Soft Skills
Organizational SkillsAttention to DetailCollaborationClient-FocusedResilience
Tools & Technologies
AI ToolsEmerging Technologies
Industry Keywords
Agency DeliveryPartnership ManagementClient GrowthCampaign ProfitabilityCross-Sell Opportunities
About the role
Key responsibilities & impact- Serve as the primary point of contact for assigned campaigns and partnerships
- Manage day-to-day client and agency communication and build trusted relationships
- Identify opportunities to strengthen client relationships through meetings, immersion sessions and hot-desking
- Understand client business objectives, challenges and opportunities
- Support senior team members with strategic client relationships and future growth opportunities
- Contribute to client brainstorms and campaign ideation sessions
- Partner with Sales throughout the campaign lifecycle on delivery expertise, campaign insight and commercial recommendations
- Manage campaign execution, timelines, budgets and performance
- Adapt delivery style to different clients, stakeholders and campaign touchpoints
- Lead campaign wash-ups and Post Campaign Analyses
- Identify campaign risks, implement mitigation plans and escalate where appropriate
- Keep stakeholders informed and proactively manage expectations
- Take ownership of campaign P&Ls where appropriate
- Monitor campaign profitability and communicate commercial insights
- Develop understanding of production costs during media plan reviews
- Ensure accurate and timely campaign invoicing
- Identify renewal, upsell and cross-sell opportunities
- Support renewal conversations with campaign insights and recommendations
- Build relationships across Sales, Studio, Editorial, Social, Ad Ops, Events, Insight and wider teams
- Maintain understanding of upcoming editorial themes and opportunities
- Share campaign learnings and best practice
- Analyse campaign delivery and performance and recommend optimisations
- Review campaign reporting against client objectives
- Present campaign insights to internal and external stakeholders
- Improve internal processes, documentation and ways of working
- Use AI tools and emerging technologies to improve efficiency and campaign delivery
- Support adoption of AI tools across the Client Services team
Requirements
What you’ll need- Experience in agency / campaign / partnership delivery
- Excellent organisational skills with strong attention to detail
- Strong written and verbal communication skills, with the ability to build credibility with internal and external stakeholders
- Collaborative team player who enjoys working across multiple departments
- Client-focused, with a passion for delivering exceptional service and building long-term relationships
- Strong problem-solving skills with a proactive and solutions-focused approach
- Commercially aware, with an interest in understanding campaign profitability and client growth
- Confident managing multiple priorities while remaining calm under pressure
- Curiosity about emerging technologies and AI, with willingness to embrace new tools that improve efficiency and campaign delivery
- Resilient, adaptable and positive, with a desire to continually learn and develop
Benefits
Comp & perks- A relaxed working environment with regular socials including a summer festival
- Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions
- 25 days holiday plus a day for your birthday
- Offices closed between Christmas and New Year’s in addition to annual leave entitlement
- Tailored training and development through the inhouse learning platform and LinkedIn Learning
- A progressive and transparent culture focused on your development
- Flexible / hybrid working plus early finish Fridays
- Cycle to work scheme
- Enhanced Family Policies including paternity, adoption and surrogacy leave
- Pregnancy loss, fertility, and carers policy
- Competitive pension plans and Life Assurance
- Newly renovated modern office with lots of collaborative spaces
- Diversity & Inclusion network
- Comprehensive well-being programs
- Sustainability strategies