Immediate

Digital Marketing

• Plan and deliver multi-channel marketing campaigns to drive digital app subscription growth
• Coordinate activity across paid social, PPC, ASO, and CRM channels
• Coordinate Product, Tech, Brand, Design, and CRM teams for app marketing
• Brief specialists, align timelines, and maintain campaign consistency with the digital subscription strategy
• Collaborate with Design to produce campaign assets for the Good Food and Radio Times apps
• Contribute to App Store Optimisation, including keyword strategy, metadata testing, in-app events, feature nomination, creative optimisation, and new market opportunities
• Use reporting tools and in-app analytics to monitor campaign performance across acquisition and lifecycle journeys
• Turn data into recommendations and actionable insights
• Run structured experimentation across paid acquisition and app store channels
• Support subscriber LTV and CAC goals
• Optimise spend and offer strategy across Apple App Store, Google Play, and web checkout

Senior Digital Marketing Executive

Client Services Representative

• Serve as the primary point of contact for assigned campaigns and partnerships
• Manage day-to-day client and agency communication and build trusted relationships
• Identify opportunities to strengthen client relationships through meetings, immersion sessions and hot-desking
• Understand client business objectives, challenges and opportunities
• Support senior team members with strategic client relationships and future growth opportunities
• Contribute to client brainstorms and campaign ideation sessions
• Partner with Sales throughout the campaign lifecycle on delivery expertise, campaign insight and commercial recommendations
• Manage campaign execution, timelines, budgets and performance
• Adapt delivery style to different clients, stakeholders and campaign touchpoints
• Lead campaign wash-ups and Post Campaign Analyses
• Identify campaign risks, implement mitigation plans and escalate where appropriate
• Keep stakeholders informed and proactively manage expectations
• Take ownership of campaign P&Ls where appropriate
• Monitor campaign profitability and communicate commercial insights
• Develop understanding of production costs during media plan reviews
• Ensure accurate and timely campaign invoicing
• Identify renewal, upsell and cross-sell opportunities
• Support renewal conversations with campaign insights and recommendations
• Build relationships across Sales, Studio, Editorial, Social, Ad Ops, Events, Insight and wider teams
• Maintain understanding of upcoming editorial themes and opportunities
• Share campaign learnings and best practice
• Analyse campaign delivery and performance and recommend optimisations
• Review campaign reporting against client objectives
• Present campaign insights to internal and external stakeholders
• Improve internal processes, documentation and ways of working
• Use AI tools and emerging technologies to improve efficiency and campaign delivery
• Support adoption of AI tools across the Client Services team

Senior Digital Marketing Executive

Client Services Manager