Oracle Fusion HCM Support Analyst

Impact Advisors

. Serve as the primary functional support resource for Oracle Fusion HCM applications .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in supporting Oracle Fusion HCM applications, including troubleshooting, system optimization, and compliance reporting. Proficient in managing service requests and translating business requirements into functional solutions while ensuring data confidentiality and regulatory compliance.

Highest-signal resume keywords

Oracle Fusion HCM SupportOTBI ReportingBI Publisher ReportingAnalytical Problem-SolvingOracle Fusion HCM Cloud Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Oracle Fusion HCMHCM Data Loader (HDL)HCM ExtractsFast FormulasOracle Integration Cloud (OIC)REST IntegrationsSOAP IntegrationsProduction Support ManagementData ValidationTest Script Development

Soft Skills

Verbal CommunicationWritten CommunicationAnalytical SkillsProblem-SolvingTime Management

Tools & Technologies

Oracle Fusion HCM CloudOTBIBI PublisherHCM Reporting Tools

Certifications & Qualifications

Oracle Fusion HCM Cloud Certification

Industry Keywords

Human Capital ManagementWorkforce ManagementEmployee ExperienceCompliance ReportingGlobal HCM Environments

Tech Stack

Tools & technologies

CloudOracleSOAP

About the role

Key responsibilities & impact

Serve as the primary functional support resource for Oracle Fusion HCM applications
Investigate, troubleshoot, and resolve complex production issues and user inquiries
Analyze root causes and implement sustainable solutions
Manage service requests, incidents, and enhancement requests in accordance with established SLAs
Monitor system performance and identify process and system improvement opportunities
Maintain system configuration and organizational standards
Support, maintain, and optimize multiple Oracle Fusion HCM modules
Collaborate with HR Centers of Excellence, HR Operations, Total Rewards, and Talent Acquisition teams
Translate business requirements into functional solutions and system enhancements
Advise stakeholders on Oracle-delivered functionality and best practices
Support workforce management, talent processes, and employee experience initiatives
Review Oracle quarterly release documentation and assess impacts
Coordinate regression testing and user acceptance testing
Document changes and communicate release impacts
Recommend adoption of new Oracle Cloud functionality
Develop and maintain OTBI and BI Publisher reports
Support HR reporting, workforce analytics, compliance reporting, and audit requests
Investigate data discrepancies and perform data validation
Assist business users with reporting and dashboard requirements
Support HCM security roles, data access controls, and segregation of duties
Assist with audits, compliance reviews, and system documentation
Ensure employee data confidentiality and regulatory compliance
Develop and execute test scripts for enhancements and quarterly updates
Maintain functional documentation, configuration records, process flows, and knowledge articles
Support training initiatives and provide end-user guidance

Requirements

What you’ll need

5-10 years of experience supporting Human Capital Management systems
Minimum 3-5 years of hands-on Oracle Fusion HCM Cloud support experience
Strong experience supporting multiple Oracle Fusion HCM modules
Experience managing production support issues, enhancements, and release activities
Experience with OTBI, BI Publisher, and HCM reporting tools
Strong analytical, troubleshooting, and problem-solving skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Oracle Fusion HCM Cloud certification preferred
Experience supporting global HCM environments preferred
Familiarity with HCM Data Loader (HDL), HCM Extracts, Fast Formulas, Oracle Integration Cloud (OIC), REST and SOAP integrations preferred
Experience supporting payroll-related integrations and downstream systems preferred

Benefits

Comp & perks

Annual performance bonus may be available for salaried positions
Additional benefits and perks may be available depending on the position and employment terms
Caring, fun, honest, and autonomous work environment
Diversity and inclusion environment where employees feel valued and empowered