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Revenue Cycle Managed Services Billing Supervisor
Impact Advisors. Oversee daily billing work queues for claim generation, editing, submission, rebilling, and follow-up .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare billing processes, revenue cycle management, and compliance with regulations. Proficient in leading teams, resolving complex billing issues, and ensuring accurate claim submissions across various payer types.
Highest-signal resume keywords
Healthcare Billing ExperienceRevenue Cycle ManagementTeam LeadershipClaim Submission WorkflowsCompliance with HIPAA and CMS Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim EditsDenials ManagementReimbursement MethodologiesBilling Compliance RequirementsPayer Requirements InterpretationWorkflow ReportingPatient AccountingEligibility VerificationBilling Accuracy AuditsQuality Audits
Soft Skills
Excellent CommunicationTime ManagementLeadership SkillsOrganizational SkillsCollaboration
Tools & Technologies
Electronic Health Records (EHR)Practice Management SystemsClearinghousesPayer PortalsMicrosoft OfficeEpicCernerMeditechWorkflow Reporting Tools
Certifications & Qualifications
Certified Professional Biller (CPB)Certified Revenue Cycle Representative (CRCR)
Industry Keywords
Healthcare AdministrationRevenue CycleManaged CareGovernment PayersMulti-Facility Health SystemsPatient AccountingBilling RegulationsClaim SubmissionPayer PoliciesCalifornia or Texas Residency
About the role
Key responsibilities & impact- Oversee daily billing work queues for claim generation, editing, submission, rebilling, and follow-up
- Monitor billing productivity, claim volumes, and aging reports against service level expectations
- Review and resolve billing edits, claim rejections, and front-end denials
- Ensure accurate claim submission to government, commercial, managed care, and workers’ compensation payers
- Monitor unbilled accounts and charge lag metrics
- Research and resolve complex or escalated billing issues
- Maintain compliance with HIPAA, CMS regulations, payer requirements, state guidelines, and organizational policies
- Conduct quality audits and validate billing accuracy, documentation, claim edits, and compliance
- Prepare productivity, quality, timeliness, and claim acceptance reports for leadership
- Collaborate with coding, patient access, accounts receivable, denials, cash posting, compliance, and other revenue cycle teams
- Support month-end close activities and communicate unresolved issues
- Review and assist with escalated claims involving payer requirements, authorizations, modifiers, and regulatory compliance
- Lead, coach, train, and evaluate billing employees
- Conduct 1:1 meetings, team huddles, and performance discussions
- Monitor team performance and develop corrective action plans
- Assist with onboarding, workflow training, and competency development
- Provide guidance on billing regulations, payer requirements, claim submission, and system workflows
- Support performance improvement, corrective actions, and employee development
- Foster accountability, collaboration, and continuous improvement
- Partner with managers, directors, client delivery leadership, coding, clinical operations, patient access, denials, and AR leadership
- Participate in leadership, operational, and client meetings
- Assist with implementation projects, workflow enhancements, system upgrades, and client transitions
Requirements
What you’ll need- High school diploma or equivalent required
- Associate or bachelor’s degree in healthcare administration, business, finance, or a related field preferred
- Minimum of three years of healthcare billing, revenue cycle, patient accounting, or related experience required
- At least 1-2 years of healthcare billing supervisory or team lead experience
- Strong knowledge of professional and/or hospital billing processes, claim submission workflows, payer requirements, and reimbursement methodologies
- Experience working with Medicare, Medicaid, commercial insurance, managed care organizations, and government payers
- Working knowledge of claim edits, denials, modifiers, coordination of benefits, eligibility verification, and billing compliance requirements
- Experience using electronic health records, practice management systems, clearinghouses, payer portals, and Microsoft Office applications
- Ability to interpret payer policies, billing guidelines, remittance advice, and operational reports
- Strong understanding of revenue cycle processes, reimbursement methodologies, and healthcare billing regulations
- Proficiency with EHR and billing systems (Epic preferred), Microsoft Excel, and workflow reporting tools
- Excellent communication, time management, leadership, and organizational skills
- Ability to travel occasionally to support client implementations, training, and onboarding activities
- Certified Professional Biller (CPB), Certified Revenue Cycle Representative (CRCR), or related healthcare revenue cycle certification preferred
- Experience supporting large, multi-facility health systems or physician organizations preferred
- Experience with offshore or nearshore team management preferred
- Bilingual (English/Spanish) preferred
- Experience with Epic, Cerner, Meditech, or other enterprise patient accounting systems preferred
- Experience leading teams in complex revenue cycle environments with multiple specialties and payer types preferred
- Located in California or Texas preferred
Benefits
Comp & perks- Annual performance bonus may be available for salaried positions
- Additional benefits and perks may be available, depending on the position and employment terms
- Caring, fun, honest, and autonomous work environment
- Diversity and inclusion environment where employees feel valued and empowered