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Impact BPO

Case Manager Assistant

Impact BPO

. Assist Case Managers with day-to-day case handling tasks .

Posted 9/17/2026full-timeTegucigalpa • HondurasMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Personal Injury Law and case management processes, with strong capabilities in organizing documentation, managing deadlines, and communicating effectively with clients and legal professionals.

Highest-signal resume keywords
Personal Injury Law ExperienceCase Management Software ProficiencyExcellent Written Communication SkillsStrong Organizational AbilitiesAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case HandlingMedical Record CollectionLegal Document PreparationDeadline MonitoringPre-Litigation Support
Soft Skills
Verbal Communication SkillsMultitasking Abilities
Tools & Technologies
Case Management SoftwareMicrosoft Office
Industry Keywords
Personal Injury ProcessesDemand PackagesLiensLegal Correspondence

About the role

Key responsibilities & impact
  • Assist Case Managers with day-to-day case handling tasks
  • Maintain and update case files in the case management system
  • Collect and organize medical records, bills, and supporting documentation
  • Follow up with clients, medical providers, and insurance companies
  • Draft correspondence and prepare legal documents as requested
  • Schedule appointments, depositions, and meetings
  • Monitor case deadlines and ensure timely follow-ups
  • Provide status updates to clients when needed
  • Support pre-litigation processes and settlement documentation

Requirements

What you’ll need
  • Previous experience in Personal Injury law (required)
  • Experience working as a Case Manager Assistant or similar legal support role
  • Strong understanding of personal injury processes (medical records, demand packages, liens, etc.)
  • Excellent written and verbal communication skills in English
  • Strong organizational and multitasking abilities
  • Attention to detail and ability to meet deadlines
  • Proficiency in case management software and Microsoft Office
  • Ability to work onsite (in-office position)

Benefits

Comp & perks
  • No benefits, perks, or compensation extras explicitly stated