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Legal Assistant
Impact BPO. Assist attorneys, case managers, and paralegals with legal research, document preparation, medical inquiries, medical record management, and general case management support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal document management, case support, and client communication within a legal environment. Proficient in handling medical records and personal injury case processes while maintaining confidentiality and attention to detail.
Highest-signal resume keywords
Legal Document ManagementClient CommunicationCase SupportMedical Record HandlingOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal ResearchDocument PreparationData EntryFactual InvestigationsCase File ManagementMedical Record ManagementLegal TerminologyCase ManagementClient IntakeTime Management
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAttention to DetailProfessionalismOrganizational Skills
Industry Keywords
Legal AssistantLegal SecretaryCase AssistantPersonal InjuryCivil LitigationLaw FirmConfidentialityClient SupportCourt PersonnelMedical Bills
About the role
Key responsibilities & impact- Assist attorneys, case managers, and paralegals with legal research, document preparation, medical inquiries, medical record management, and general case management support
- Manage, organize, and maintain incoming and existing legal documents, case files, and correspondence
- Perform client intake calls, gather relevant information, and accurately document case details
- Conduct factual investigations and gather relevant information to support case progression toward resolution
- Coordinate communication between clients, attorneys, medical providers, court personnel, and other relevant parties
- Maintain and update attorney and case calendars, including appointments, meetings, hearings, deadlines, and other important case dates
- Schedule appointments and follow up on outstanding tasks, requests, and deadlines
- Assist with obtaining, organizing, and following up on medical records, bills, and other case-related documentation
- Perform data entry and ensure case information is accurate and up to date in internal systems
- Provide phone support and respond to client or third-party inquiries professionally and promptly
- Organize electronic and physical files according to established procedures
- Track pending items and follow up with relevant parties to ensure cases continue progressing
- Maintain confidentiality when handling client information, legal documents, medical information, and other sensitive case materials
- Perform other administrative and case support duties as assigned
Requirements
What you’ll need- Previous experience as a Legal Assistant, Legal Secretary, Case Assistant, or in a similar legal support role
- Experience working in a law firm or legal environment is preferred
- Familiarity with legal documents, case files, legal terminology, and basic legal processes
- Strong written and verbal communication skills in English
- Strong organizational and time-management skills
- Excellent attention to detail and accuracy
- Ability to manage multiple cases, tasks, and deadlines simultaneously
- Experience supporting Personal Injury (PI) cases or other civil litigation matters
- Experience handling medical records, medical bills, provider communications, or treatment-related documentation