Director of Operations

Impact Property Solutions

. Collaborate with the CFO/COO to ensure excellent operational systems across the home office and IPS schools .

Posted 11/6/2026full-timeWashington • United StatesLead💰 $97,381 - $116,380 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational management and project leadership within educational settings, focusing on system development, compliance, and team coaching. Proven ability to enhance school operations through strategic planning, effective communication, and problem-solving.

Highest-signal resume keywords

Project ManagementSchool Operations ExperienceCoaching and Developing OthersSystem Development and ImplementationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational Systems ManagementTask Tracking and AccountabilityWorkflow EvaluationQuantitative SkillsProblem-Solving

Soft Skills

Attention to DetailStrategic ThinkingCreativityCollaborationAutonomy

Tools & Technologies

Google SheetsExcel

Certifications & Qualifications

Food Handler CertificationSafeSchools Trainings

Industry Keywords

Educational ModelPersonalizationSocial Emotional LearningCompliance RequirementsChange Management

About the role

Key responsibilities & impact

Collaborate with the CFO/COO to ensure excellent operational systems across the home office and IPS schools
Lead, coach, and support Directors of School Operations at every Impact Public Schools site
Manage and coach Directors of School Operations, including hiring and onboarding new DSOs
Partner with principals and school leadership teams to ensure site operational systems support academic programs
Build cohesion among Directors of School Operations
Plan, lead, and facilitate professional development for Directors of School Operations
Oversee task tracking and accountability systems for consistent implementation and continuous improvement
Partner with the Director of Outreach and Enrollment on enrollment training and management
Lead school excellence walkthroughs focused on key operational metrics
Build and maintain standard operating procedures, how-to resources, and tools for school operations
Ensure schools meet operational and compliance requirements
Follow up on issues and creatively solve operational challenges
Lead operational project management for high-impact, network-wide initiatives from conception through implementation
Define project scopes, set milestones, allocate resources, and ensure timely, high-quality deliverables with cross-functional teams
Lead change management and operational communications across school sites
Evaluate workflows, identify operational bottlenecks, and design scalable solutions

Requirements

What you’ll need

Bachelor’s degree required
Minimum 2–4 years general management and/or school operations experience
Minimum 2 years school or school-related operations experience
Minimum 2 years experience coaching and developing others, with great results
Proven experience developing, implementing, and managing systems and processes
Strong project management skills and ability to manage multiple priorities and deadlines
Strong belief in the IPS mission and educational model, including experience implementing personalization and social emotional learning into instruction
Acute attention to detail and ability to think and act strategically and creatively
Strong communication and management skills
Strong research and problem-solving skills
Comfort reading government texts, policies, and regulations
Comfort with Google Sheets and Excel; strong quantitative skills; ability to quickly learn new technology systems
Ability to work in a fast-paced, highly disciplined, and sometimes unpredictable school environment
Willingness to work autonomously, collaboratively, and/or under senior staff direction
Must have or be eligible to obtain a food handler certification
Offer contingent upon passing a fingerprint and background check
Must complete SafeSchools trainings
Active role requiring local travel between school sites in the Seattle-Tacoma region
Ability to meet physical demands including standing, walking, bending, kneeling, stooping, crouching, lifting, and carrying

Benefits

Comp & perks

Competitive pay
Generous paid time off package including paid holidays, vacation and personal time
Medical, dental, vision, and life insurance benefits
Retirement account with employer contributions
Earned wage access program through myFlexPay for eligible employees
Free mental health support through the employee assistance program
Flexible work-from-home schedule options on non-site support days
Growth pathways for increased levels of leadership