VP of Technology Services

IMPACT

. Build and run IMPACT's HubSpot and Technology practice .

Posted 11/7/2026full-timeCheshire • Connecticut • United StatesLead💰 $125,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep HubSpot expertise with a focus on practice leadership and partnership management, ensuring profitable growth through effective training and client engagement strategies. Leverages AI tools to enhance delivery and tracks performance metrics to drive continuous improvement.

Highest-signal resume keywords

Deep HubSpot ExpertisePractice LeadershipPartnership ManagementTraining Curriculum DevelopmentAI-Forward Working

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HubSpot Marketing HubHubSpot Sales HubHubSpot Service HubCRM ExperienceTraining Curriculum DevelopmentSales EngagementPerformance Metrics TrackingClient Outcome MeasurementAI Feature UtilizationCross-Functional Coordination

Soft Skills

LeadershipCommunicationAccountabilityPublic SpeakingClient Relationship Management

Tools & Technologies

HighLevelServiceTitanNotionAI ToolsEndless Customers

Certifications & Qualifications

HubSpot Certifications

Industry Keywords

Partnership OpportunitiesTraining QualityMarket DemandClient FeedbackRevenue Growth

About the role

Key responsibilities & impact

Build and run IMPACT's HubSpot and Technology practice
Own IMPACT's HubSpot partnership day to day and help decide which platforms to train on next
Grow the practice through HubSpot partnership opportunities and expansion into other technologies
Set priorities, make day-to-day decisions, identify underperformance, and implement changes
Deliver 2027 results and build a practice for profitable growth into 2028 and beyond
Own practice revenue and profitability
Follow up on opportunities, scope and close custom and expanded engagements
Keep forecasts current
Identify at-risk clients and lead documented recovery plans
Recommend renewals and expansions based on clear client outcomes
Certify trainers and regularly review training quality
Keep training materials current as platforms evolve
Coordinate training scope and sequencing with Web, Paid Media, and coaching teams
Track HubSpot partner-tier requirements and plan to reach Elite status
Maintain deal registration and team certifications
Convert HubSpot referrals, co-marketing, and partner-program opportunities into pipeline
Grow the HubSpot tier through profitable, client-appropriate work
Shape the training lineup based on market demand, client feedback, and team capabilities
Evaluate new platforms such as other CRMs and Notion
Fix or retire underperforming offers and recommend new offers and pricing changes
Coordinate cross-practice handoffs through each client's Relationship Owner
Contribute expertise to marketing, sales, content, events, sales conversations, and the Endless Customers Academy
Test AI and process improvements and share successful approaches across practices
Lead, develop, and hold the team accountable with clear expectations, metrics, and feedback
Ensure the team has the necessary skills, tools, certifications, and documentation
Report to the Integrator and collaborate with the Visionary, practice VPs, and Marketing & Sales

Requirements

What you’ll need

Deep HubSpot expertise: 5+ years hands-on across marketing, sales and service hubs, with current certifications
Practice leadership: led a training, enablement or consulting practice with its own revenue
Adoption focus: measure training by how teams use the platform afterward, with demonstrable examples
Partnership management: managed a HubSpot or other software partnership, including tier requirements
Selling: lead sales conversations comfortably and close engagements
AI-forward way of working: knowledge of AI features in HubSpot and other tools, and use of AI to scale delivery
Experience with other CRMs/tools such as HighLevel, ServiceTitan and similar, or Notion is a strong plus
Experience building training curriculum or certification programs is a strong plus
Familiarity with Endless Customers / They Ask, You Answer is a strong plus
Comfortable on camera and speaking in front of a room is a strong plus
Based in Connecticut strongly preferred
Candidates outside Connecticut must commit to East Coast hours and travel to the office and events
Must work 9:00 AM to 5:00 PM Eastern Time

Benefits

Comp & perks

Base salary of 125,000–135,000, plus a performance incentive tied to the role's scorecard (OTE of $190,000) with additional 3 year target incentive
Medical, dental and vision insurance, with IMPACT covering a significant share of premiums
401(k) with a 100% match up to 3%, plus 50% up to 5%
Company-paid life insurance
Paid parental leave
Flexible PTO
Flexibility for independent work outside of client meetings and team rituals
Reasonable accommodations for individuals with disabilities in the hiring process and throughout employment