Program Operations Associate

Imprint

. Own execution for assigned partner program launches from kickoff through launch day .

Posted 10/28/2026full-timeNew York City • New York • United StatesMid-Level💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong execution capabilities in managing partner program launches, with a focus on project management, stakeholder engagement, and operational efficiency. Proficient in translating product capabilities into partner-facing materials while ensuring compliance and regulatory readiness.

Highest-signal resume keywords

Project ManagementStakeholder ManagementOperational EfficiencyCompliance KnowledgeFintech Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementRequirements GatheringProduct ConfigurationProcess ImprovementSOP Development

Soft Skills

Clear CommunicationHigh OwnershipComfortable in Ambiguity

Certifications & Qualifications

Legally Authorized to Work in the United States

Industry Keywords

FintechPaymentsLendingEmbedded Financial ProductsB2B2C Products

About the role

Key responsibilities & impact

Own execution for assigned partner program launches from kickoff through launch day
Manage every cross-functional workstream and keep launches on track
Work with Compliance on bank partner reviews
Track launch workstream status with Growth
Gather requirements with Solutions Engineering
Update product configurations
Support legal documentation and drafting
Identify operational gaps and build lightweight systems and standard playbooks
Translate product capabilities into partner-facing materials and SOPs
Track launch milestones, partner feedback, and internal execution signals
Recommend improvements to launch and operating processes
Partner with Growth, Product, Engineering, Risk, Legal, Compliance, Bank Partnerships, Member Operations, and Marketing

Requirements

What you’ll need

3+ years of experience in strategy, operations, program management, or a similar execution-heavy role at a high-growth startup
High ownership and hands-on approach
Exceptional project management skills
Strong stakeholder management skills
Comfortable in ambiguity and able to build structure where none exists
Bias toward scalable processes and systems, with sound judgment on tradeoffs
Clear communication skills and ability to translate product capabilities into partner value
Experience in fintech, payments, lending, or embedded financial products is nice to have
Experience supporting B2B2C products or partner-led product development is nice to have
Familiarity with bank partner and regulatory readiness for card programs is nice to have
Legally authorized to work in the United States
Willing to work from the NYC or SF office 2–3 days a week

Benefits

Comp & perks

Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Access to One Medical
Option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver
8 weeks of paid parental leave for all new parents
Access to industry-leading technology across all business units