Junior Analyst

Improvado

. Use AI throughout the workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions .

Posted 11/9/2026contractRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SQL, AI utilization, and effective communication with customers, while collaborating across teams to resolve complex data issues and streamline troubleshooting processes.

Highest-signal resume keywords

SQL SkillsAI Problem SolvingCross-Functional CollaborationCustomer CommunicationData Pipeline Investigation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SQLData InvestigationData TransformationWindow FunctionsAggregatesSELECT Statements

Soft Skills

EmpathyProactive Problem SolvingCritical ThinkingAdaptability

Tools & Technologies

ImprovadoJira HelpdeskFacebook APIReddit APIGoogle Meet

Industry Keywords

Data PipelinesSensitive Information HandlingCustomer SuccessFast-Paced Environments

Tech Stack

Tools & technologies

PostgresSQL

About the role

Key responsibilities & impact

Use AI throughout the workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions
Verify AI outputs, protect sensitive information, and take ownership of final results
Investigate complex data issues by tracing data pipelines from source APIs to SQL transformations
Communicate with customers through Jira Helpdesk and sometimes Google Meet
Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions
Master Improvado tools, SQL, and marketing APIs such as Facebook and Reddit
Document recurring cases to streamline future troubleshooting

Requirements

What you’ll need

Proactively use AI to solve problems, learn unfamiliar concepts, and improve work quality and speed
Give AI clear context, ask effective questions, iterate, and critically verify its output
Handle sensitive information responsibly
SQL skills, including SELECT, filtering, and aggregates
Familiarity with window functions or ClickHouse/Postgres is a plus
Passion for translating technical details into clear, empathetic solutions
Ability to thrive in cross-functional teams and fast-paced environments
Fluent English for communicating complex ideas clearly to global clients
Availability until at least 4 PM PT
Availability for the hiring process: light homework assignment, HR interview with two live SQL tasks, and final interview with the hiring manager

Benefits

Comp & perks

Remote-first culture with asynchronous collaboration and results-driven hours
20 working days PTO + US holidays