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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and supporting life insurance contract management systems, with strong analytical skills for troubleshooting and resolving production issues. Proficient in collaborating with international teams and managing IT systems to ensure operational efficiency and high-quality outputs.
Highest-signal resume keywords
Life Insurance ExperienceIT Application SupportJira ProficiencyFunctional Documentation WritingAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Management System MaintenanceIT TestingUAT SupportObject-Oriented Programming ConceptsVB Scripting
Soft Skills
Strong Analytical SkillsProactive MindsetAttention to DetailAbility to MultitaskCollaboration Skills
Tools & Technologies
JiraConfluence
Industry Keywords
Insurance SectorLife InsuranceIT Operational Performance
About the role
Key responsibilities & impact- Maintain and support the client’s life insurance contract management system (CMS)
- Manage IT systems and processes supporting invoicing, dunning, incoming and outgoing payments, and business workflows
- Support daily, weekly, and monthly operational tasks
- Troubleshoot and resolve production issues using Jira
- Collect, analyze, and test client requirements for system changes and new implementations
- Configure the CMS system for business needs and ensure high-quality outputs
- Execute processes accurately in a live production environment
- Participate in cross-functional project teams to align the UL3 system with broader organizational goals
- Collaborate with vendors and international teams
Requirements
What you’ll need- Excellent English language skills (written and oral) to collaborate effectively in an international environment
- French or Dutch is considered a plus
- Experience in the Insurance sector, preferably life insurance
- Educational background in Informatics, Computer Science or a related field; candidates with a mix of business and IT experience are also welcome
- Experience in maintenance, support and monitoring of IT application systems
- Experience in IT testing and UAT support
- Experience in writing Functional/Technical documentation and using knowledge management tools like Confluence
- Understanding of the key factors behind IT operational performance
- Familiarity with ticketing systems such as Jira
- Familiarity with Object-Oriented Programming concepts or Object-Based scripting languages (e.g., VB scripting) is considered a plus
- Strong analytical and problem-solving skills with a proactive mindset
- Proven ability to prioritize, multitask and deliver high quality results in a timely manner
- Ability to develop strong work relationships at peer and management level
- Attention to detail and a sense of responsibility to work autonomously in a production environment
- Experience in working in a collaborative international environment
Benefits
Comp & perks- Excellent remuneration package
- Private Life and Health Insurance Plan
- Comprehensive training programs
- A stimulating multi-national working environment and a great business culture!
- Great career advancement opportunities