Customer Account Coordinator

Incora

. Work across multiple customer accounts .

Posted 10/21/2026full-timeMirfield • United KingdomMid-LevelSenior💰 £28,000 - £30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B customer service and supply chain management, with strong negotiation skills and proficiency in Microsoft Office applications. Capable of building long-term relationships with stakeholders while effectively resolving customer queries.

Highest-signal resume keywords

B2B Customer Service ExperienceSupply Chain ManagementStrong Negotiation SkillsMicrosoft Office ProficiencyAI Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B Customer ServiceSupply Chain ManagementNegotiation SkillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointAI ToolsOrderbook ManagementCustomer Query ResolutionStakeholder Engagement

Soft Skills

Relationship BuildingProblem SolvingCommunication Skills

Tools & Technologies

Microsoft OfficeCopilot

Certifications & Qualifications

Full UK Driving LicenceCriminal Record Check

Industry Keywords

Customer Relationship ManagementStakeholder ManagementB2BSupply Chain

About the role

Key responsibilities & impact

Work across multiple customer accounts
Support Customer Relationship Leads with ongoing orderbook management
Resolve customer queries by engaging with a range of stakeholders
Support the on-site customer team
Travel occasionally to the customer base
Build and maintain long-term relationships with internal and external stakeholders
Reach solutions and exceed customer expectations

Requirements

What you’ll need

Proven track record working within a B2B customer service or Supply Chain role
Strong negotiation skills
Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint
Experience using Copilot or other AI tools to enhance productivity
Full UK driving licence
Access to a vehicle
Willingness to travel occasionally to the customer base
Successful completion of a criminal record check

Benefits

Comp & perks

25 days holiday plus national holidays
Flexible working and family friendly policies and practices
Green Travel Allowance for employees using green transport to travel to work
Generous employee discount portal
Career development support
Diversity and Inclusion support
Reasonable adjustments during the recruitment process