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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract management, including negotiation, compliance, and financial performance metrics. Proven ability to lead teams, implement process improvements, and develop growth strategies while maintaining strong customer relationships.
Highest-signal resume keywords
Contract ManagementP&L ManagementProcess ImprovementTeam LeadershipCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract NegotiationFinancial Performance MetricsBid Strategy DevelopmentKey Performance IndicatorsSales ManagementInventory ManagementCustomer Service LevelsForecastingProcess EfficiencyTraining and Mentoring
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingCustomer Focus
Tools & Technologies
Microsoft OfficeExcelWordPowerPointCopilot
Industry Keywords
Contract Lifecycle ManagementRevenue GrowthMargin GrowthSales FunctionsOperational Process
About the role
Key responsibilities & impact- Manage and administer implementations and transitions of major contract customers
- Direct contract management, including growth strategies, P&L, customer service levels, and revenue and margin growth plans
- Maintain and improve the efficiency and effectiveness of contract processes
- Work with Sales Functions to develop bid strategies for new and renewed contracted business
- Contribute to the Annual Operating Process and provide regular business forecasts
- Identify and implement process improvements for existing and new contracts
- Lead by example and enable an environment where employees can contribute effectively
- Support team growth and progression
- Negotiate customer contract renewals using Best Practice Terms & Conditions
- Monitor sales, margin, costs, and inventory levels to meet or exceed budget and maintain account profitability
- Maintain a partnership culture with contracted customers
- Maintain contracts throughout their lifecycle and coordinate with Planning and Procurement to ensure continuity of parts supply
- Develop key performance indicators for contract compliance and financial performance
- Manage, support, and mentor the team, including performance evaluations, reviews, training, and mentoring
- Travel between customer sites as necessary
Requirements
What you’ll need- Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience
- Experience may include sales, distribution and inventory management
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint)
- Experience using Copilot or other AI tools to enhance productivity
- Ability to travel, as necessary, between customers’ sites
- Passion for Incora Values and exceeding customer expectations
Benefits
Comp & perks- Every employee is eligible for one of Incora’s incentive programs
- 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
- Full-Time Exempt employees are part of Incora’s FlexTime policy
- 80 hours of Exempt Sick time
- 2 weeks paid parental leave
- Generous discount portal available to Incora employees via Perkspot
- Employer-paid Group Life Insurance at 1x salary
- Short-term disability (STD)
- Long-term disability (LTD)
- 401K plan with company match
- Career development support