Patient Recruiter

Indeed

. Conduct outreach to potential clinical trial participants via inbound and outbound calls .

Posted 11/1/2026full-timeRemote • Costa RicaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient recruitment for clinical trials, utilizing strong communication skills in both English and Spanish. Proficient in CRM software and maintaining accurate records while adhering to study protocols and deadlines.

Highest-signal resume keywords

Clinical Research ExperiencePatient RecruitmentBilingual Spanish/EnglishCRM Software ProficiencyCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ScreeningClinical Trial ProtocolsRecord KeepingMedical BackgroundCommunication Skills

Soft Skills

Organizational SkillsTime ManagementIndependent WorkCulturally Sensitive Support

Tools & Technologies

HubSpotSalesforceVirtual Call Center SystemsPhone Systems

Certifications & Qualifications

Bachelor’s Degree in Healthcare-Related Field

Industry Keywords

Clinical ResearchPatient OutcomesMedical ResearchRecruitment Tracking System

About the role

Key responsibilities & impact

Conduct outreach to potential clinical trial participants via inbound and outbound calls
Pre-screen and assess patients for eligibility based on study protocols
Educate patients on clinical trial participation, benefits, and expectations
Maintain accurate records of all interactions in the recruitment tracking system
Collaborate with study teams to ensure timely follow-up and enrollment
Use CRM software such as HubSpot and phone systems for communication and tracking
Provide culturally sensitive support in both English and Spanish as needed
Target 70 total calls per day and 5 patients scheduled per day for screening visits
Support clinical research clients by identifying and qualifying patients for clinical-trial participation

Requirements

What you’ll need

English required; Spanish-English preferred
Medical background; a Bachelor’s degree in a healthcare-related field such as Nursing or Biology is acceptable
Minimum 1 year of clinical research experience in a patient recruitment or clinical research coordinator setting required
Minimum 2 years of call center experience, preferably in a medical or clinical setting
Bilingual Spanish/English with strong verbal and written communication skills preferred
Experience with Salesforce and virtual call center or phone systems is a strong plus
Excellent organizational and time management skills
Ability to work independently and adhere to deadlines
Passion for advancing medical research and improving patient outcomes

Benefits

Comp & perks

Remote work arrangement
Permanent placement available after the temporary 3–4 month period
Global, remote talent environment
Mission-driven, people-first company culture