Claims Adjuster – Associate

Independence Pet Group

. Investigate, evaluate, and settle insurance claims .

Posted 9/17/2026full-timeRemote • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and settling insurance claims, with a strong focus on determining policy coverage and compensation amounts. Proficient in collaborating with veterinary hospitals and clients to evaluate medical histories and ensure accurate claims processing.

Highest-signal resume keywords

Insurance Claims InvestigationPolicy Coverage DeterminationVeterinary Medical History ReviewCertified Veterinary Technician (CVT)Adjusters License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingCompensation CalculationMedical Record OrderingExplanation of Benefits (EOB) UpdatesVeterinary Knowledge

Soft Skills

Client CommunicationInterpersonal Skills

Certifications & Qualifications

Certified Veterinary Technician (CVT)Registered Veterinary Technician (RVT)Adjusters License

Industry Keywords

Veterinary Clinic ExperienceInsurance PoliciesClaims SettlementFull-Time Availability

About the role

Key responsibilities & impact

Investigate, evaluate, and settle insurance claims
Determine policy coverage for claimed losses and appropriate compensation amounts
Work with veterinary hospitals and policyholders to evaluate and review pets’ medical histories
Investigate and process assigned insurance claims
Verify coverage and compensation amounts according to insurance policies
Update Explanation of Benefits (EOB), pay, and close claims
Order medical records from providers as needed
Communicate with clients and providers during treatment as needed
Perform other assigned duties

Requirements

What you’ll need

1 year relevant experience working in a veterinary clinic
Associate’s Degree or equivalent work experience (one-year relevant experience is equivalent to one year college)
Certified Veterinary Technician (CVT)
Registered Veterinary Technician (RVT)
Must have and maintain Adjusters license or must obtain within 90 days of hire
Only United States residents will be considered for this role
Full-time availability; days and hours determined by business needs

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)