Payroll Support Specialist

. Maintain payroll documentation, processing workpapers, audit files, and electronic records across shared platforms .

Posted 9/25/2026full-timeRemote • CanadaJuniorMid-Level💰 $22 - $27 per hourWebsite

Key responsibilities & impact

Maintain payroll documentation, processing workpapers, audit files, and electronic records across shared platforms
Prepare payroll templates, reporting tools, processing trackers, and recurring support materials throughout the payroll cycle
Perform payroll-related data entry and review employee payroll information for completeness and accuracy
Identify discrepancies involving employee records, timekeeping, leave administration, and payroll coding, escalating issues as needed
Conduct routine timecard and payroll audits, document exceptions, and prepare supporting analysis
Compile audit logs, exception reports, and payroll validation documentation
Generate recurring payroll reports, data extracts, and reporting packages for stakeholders and internal team members
Maintain payroll dashboards, trackers, and reporting resources
Monitor payroll support channels and route employee inquiries to appropriate resources
Assist with ticket management, service request tracking, and payroll issue resolution
Provide accurate administrative and operational support throughout the payroll cycle

What you’ll need

High School Diploma or equivalent required
Associate's degree or coursework in Accounting, Business Administration, Human Resources, Finance, or a related field preferred
0-2 years of experience in payroll, administrative support, customer service, accounting, human resources, or a related function
Experience with data entry, reporting tools, or business systems preferred
Internship, co-op, or payroll support experience is a plus
Strong attention to detail with a commitment to accuracy and quality
Ability to manage multiple priorities and meet recurring deadlines
Strong organizational and documentation skills
Proficiency with Microsoft Excel and Microsoft Office applications
Ability to handle sensitive and confidential employee information appropriately
Strong written and verbal communication skills
Customer-focused mindset with a willingness to support employees and business partners
Ability to learn new systems, processes, and technologies quickly

Comp & perks