Teller Supervisor

Indiana Members Credit Union

. Manage daily teller operations to ensure accuracy, efficiency and outstanding member service .

Posted 10/10/2026full-timeCarmel • United StatesJunior💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing teller operations, ensuring accuracy and efficiency while providing outstanding member service. Proficient in supervising staff, handling cash transactions, and utilizing core systems such as Episys and Synapsys.

Highest-signal resume keywords

Teller Operations ManagementSupervision and TrainingCash Handling and BalancingCustomer Service ExcellenceCore System Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingTransaction ProcessingAccount ManagementATM OperationsSecurity ProceduresProblem SolvingData EntryFinancial ReportingStaff SchedulingBranch Opening and Closing

Soft Skills

Attention to DetailAdaptabilityInterpersonal SkillsOrganizational SkillsConfidentiality

Tools & Technologies

EpisysSynapsysCRM SoftwareImaging SystemsBrinks Services

Certifications & Qualifications

High School DiplomaGEDTeller Supervisor Training

Industry Keywords

Credit Union ExperienceMember ServiceTeller OperationsCash DispensersSecurity Alarms

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Manage daily teller operations to ensure accuracy, efficiency and outstanding member service
Supervise tellers and inform/train staff on new products, procedures and policies
Ensure all tellers, branch and vault are balanced daily
Assist employees with problem solving and questions
Supply cash for tellers and order/detail Brinks services
Process member transactions
Open and access safe deposit boxes when applicable
Handle and secure large amounts of cash, including balancing and supplying ATM and cash dispensers
Communicate with the branch manager, branch staff and back-office departments
Open and close accounts, certificates and other products
Process and create/order ATM and debit cards
Process stop payments, print member statements and histories
Remotely capture checks and scan documents
Change security tapes and test alarms monthly
Handle daily and Saturday staffing schedules
Supervise night deposits, ATM deposits, wire transfers, large currency reports and deceased-member matters
Handle irate members
Prepare coin for pickup
Compile end-of-month work
Open and close the branch
Complete pool teller evaluations, maintain bait-money logs and pull imaging-system reports
Conduct branch security meetings semi-annually
Process petty cash when necessary
Attend credit union meetings as scheduled

Requirements

What you’ll need

High school diploma, GED or equivalent
12-months credit union or like experience
Completion of internal Teller Supervisor and other required training programs
Fluent in the English language
Basic computer and technology skills
Attention to detail, adaptability, flexibility and organizational skills
Excellent interpersonal and customer service skills
Honest, accountable, maintains confidentiality
Skilled in use of core system, CRM and imaging once training is completed
Expert in use of Episys & Synapsys
Completed satisfactorily Advanced Basics of Products and Services
Ability to stand or sit for long periods of time
Ability to view a computer monitor for extended periods
Ability to touch, feel, lift, operate and control equipment, tools and objects with the hands
Ability to reach