Indiana Members Credit Union

General

• Serve as the primary point of contact for members at Indiana Members Credit Union
• Process deposits, withdrawals, loans, credit card cash advances, loan and credit card payments, money orders, cashier checks, and corporate checks
• Cross-sell products and services
• Update member accounts and handle member problems and complaints
• Process wire transfers, payroll deduction forms, and direct deposit forms
• Access safe deposit boxes when applicable
• Handle and maintain security of large amounts of cash
• Communicate with back-office departments regarding assistance and member requests
• Open and close various types of accounts and certificates
• Create and order ATM/debit cards for members
• Process stop payments and print member statements and histories
• Perform remote capture of checks
• Balance the cash drawer daily
• Assist with night deposits and ATM deposits
• Count cash deliveries, balance ATMs, file documents, maintain a clean and organized teller area and branch, assist with end-of-day duties, and stock lobby supplies

Teller

• Serve as the primary point of contact for members at Indiana Members Credit Union
• Process deposits, withdrawals, loan and credit card cash advances, payments, money orders, cashier’s checks, corporate checks, wire transfers, payroll deduction forms, and direct deposit forms
• Cross-sell products and services and provide information about credit union offerings
• Update member accounts and handle member problems and complaints
• Access safe deposit boxes when applicable
• Handle and maintain the security of large amounts of cash
• Communicate with back-office departments regarding assistance and member requests
• Open and close accounts, certificates, and other products
• Create and order ATM/debit cards
• Process stop payments and print member statements and histories
• Perform remote check capture
• Balance the cash drawer daily
• Assist with night deposits and ATM deposits
• Count cash deliveries, balance ATMs, file documents, maintain a clean and organized teller area and branch, assist with end-of-day duties, and stock lobby supplies
• Perform other branch duties as assigned

• Serve as the primary point of contact for members, ensuring a positive and efficient banking experience
• Process deposits, withdrawals, loans, credit card cash advances, payments, money orders, cashier checks and corporate checks
• Cross-sell products and services and provide information about credit union offerings
• Update member accounts and handle member problems and complaints
• Process wire transfers, payroll deduction forms and direct deposit forms
• Access safe deposit boxes when applicable
• Handle and maintain security of large amounts of cash
• Communicate with back-office departments regarding assistance and member requests
• Open and close accounts and certificates
• Create and order ATM/debit cards
• Process stop payments and print member statements and histories
• Perform remote capture of checks
• Balance cash drawer daily
• Assist with night deposits and ATM deposits
• Count cash deliveries, balance ATMs, file documents, maintain a clean and organized teller area and branch, assist with end-of-day duties, and stock lobby supplies

• Serve as the primary point of contact for members and ensure a positive, efficient banking experience
• Process deposits, withdrawals, loans, credit card cash advances, payments, money orders, cashier checks, corporate checks, and other member transactions
• Cross-sell products and services and provide information about credit union offerings
• Update member accounts and handle member problems and complaints
• Process wire transfers, payroll deduction forms, and direct deposit forms
• Access safe deposit boxes when applicable
• Handle and maintain the security of large amounts of cash
• Communicate with back-office departments regarding assistance and member requests
• Open and close accounts, certificates, and other products
• Create and order ATM/debit cards
• Process stop payments and print member statements and histories
• Perform remote capture of checks
• Balance the cash drawer daily
• Assist with night deposits and ATM deposits
• Count cash deliveries, balance ATMs, file documents, maintain a clean and organized teller area and branch, stock lobby supplies, and assist with end-of-day duties
• Perform other branch duties as assigned

Project Manager

• Lead and coordinate assigned projects through the project lifecycle
• Assist business owners and project teams in defining requirements, deliverables, success measures, implementation needs, acceptance, and closure activities
• Develop and maintain project schedules, milestones, work plans, resource assignments, dependencies, and status updates
• Support use of IMCU's project management policy, guidance, templates, tools, and governance processes
• Support project intake, project tiering, governance recommendations, and documentation requirements
• Maintain project records, portfolio information, dashboards, executive reporting, and project calendars
• Review project documentation and follow up on outstanding actions, approvals, decisions, and closure activities
• Maintain project management resources and recommend improvements to templates, reporting practices, and governance processes
• Partner with sponsors, business owners, project teams, vendors, and stakeholders
• Coordinate reviews with Enterprise Risk Management, Compliance, Legal, Information Technology, Information Security, Procurement, and Vendor Management
• Review vendor plans, statements of work, deliverables, milestones, and dependencies
• Facilitate meetings and communicate project status, risks, issues, and key decisions
• Identify, track, and escalate project risks, issues, dependencies, decisions, and changes
• Support change management, communications, training, readiness, implementation, and post-launch follow-up
• Support operational readiness, ownership transition, and acceptance of project deliverables

• Lead and coordinate assigned projects through the project lifecycle, ensuring alignment with organizational objectives, business needs, and governance requirements
• Assist business owners and project teams in defining requirements, deliverables, success measures, implementation needs, acceptance, and project closure activities
• Develop and maintain project schedules, milestones, work plans, resource assignments, dependencies, and status updates
• Support consistent use of IMCU's Project Management Policy, Guidance, templates, tools, and governance processes
• Support project intake, project tiering, governance recommendations, and documentation requirements based on project size, complexity, and risk
• Maintain project records, portfolio information, dashboards, executive reporting, and project calendars
• Review project documentation for completeness and follow up on outstanding actions, approvals, decisions, and closure activities
• Maintain project management resources and recommend improvements to templates, reporting practices, and governance processes
• Partner with sponsors, business owners, project teams, vendors, and stakeholders to maintain alignment, accountability, and timely decision-making
• Coordinate project activities and required reviews with Enterprise Risk Management, Compliance, Legal, Information Technology, Information Security, Procurement, and Vendor Management
• Review vendor plans, statements of work, deliverables, milestones, and dependencies to align vendor activities with IMCU responsibilities
• Maintain appropriate internal governance and documentation for vendor-led implementations
• Facilitate meetings and communicate project status, risks, issues, and key decisions
• Identify, track, and escalate project risks, issues, dependencies, decisions, and changes
• Support change management activities, including communications, training, readiness, implementation support, and post-launch follow-up
• Partner with business owners to support operational readiness, ownership transition, and acceptance of project deliverables

Teller

Teller

Teller

Teller

Project Manager

Project Manager – On-Site