Teller Supervisor

Indiana Members Credit Union

. Supervise tellers and inform/train staff on new products, procedures, and policies .

Posted 10/15/2026full-timeJeffersonville • United StatesJunior💰 $21 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supervising tellers and managing branch operations, ensuring compliance with policies and procedures while maintaining high levels of customer service. Proficient in cash handling, security protocols, and the use of core banking systems such as Episys and Synapsys.

Highest-signal resume keywords

Supervision Of TellersCash Handling And SecurityEpisys & Synapsys ProficiencyCustomer Service SkillsCredit Union Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingTransaction ProcessingAccount ManagementRemote Check CaptureATM ManagementSecurity ProtocolsStaff TrainingProblem SolvingData EntryReport Compilation

Soft Skills

Attention To DetailAdaptabilityFlexibilityOrganizational SkillsInterpersonal Skills

Tools & Technologies

Core Banking SystemCRM SoftwareImaging System

Certifications & Qualifications

High School DiplomaGEDTeller Supervisor Training

Industry Keywords

Credit UnionMember TransactionsBranch OperationsSecurity MeetingsCustomer Service

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Supervise tellers and inform/train staff on new products, procedures, and policies
Ensure all tellers, branch, and vault are in balance daily
Assist employees with problem solving and questions
Supply cash for tellers and order/detail Brinks services
Process various member transactions
Open and access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash, including balancing and supplying ATM and cash dispensers
Communicate with branch manager, branch staff, and back-office departments regarding assistance and member requests
Open and close accounts, certificates, and related products
Process and create/order ATM/debit cards
Process stop payments and print member statements and histories
Perform remote check capture and scan documents
Change security tapes and test alarms monthly
Handle daily and Saturday staffing schedules
Supervise night deposits, ATM deposits, wire transfers, large currency reports, deceased-member matters, and irate-member situations
Prepare coin for pickup
Compile end-of-month work
Open and close the branch
Complete pool teller evaluations, maintain bait money logs, and pull imaging-system reports
Conduct branch security meetings semi-annually
Process petty cash when necessary
Attend credit union meetings as scheduled

Requirements

What you’ll need

Fluent in the English language
Basic computer and technology skills
Attention to detail, adaptability, flexibility, and organizational skills
Excellent interpersonal and customer service skills
Honest, accountable, and able to maintain confidentiality
Skilled in use of core system, CRM, and imaging once training is completed
High school diploma, GED, or equivalent
12 months of credit union or like experience
Completion of internal Teller Supervisor and other required training programs
Expert in use of Episys & Synapsys
Completed satisfactorily Advanced Basics of Products and Services