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Sales and Revenue Manager
Indra Group. Lead and manage sales operations across all retail channels, including ticket machines, ticket offices, and the wider retail network.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing sales operations and revenue assurance within regulated environments, with a strong focus on financial reporting, stakeholder management, and leadership in retail operations. Proficient in overseeing payment processes and fare collection systems, ensuring accuracy and integrity in revenue management.
Highest-signal resume keywords
Retail Sales ManagementRevenue AssuranceFinancial Reporting SystemsStakeholder ManagementLeadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue ReconciliationSales Data ReportingFare Media IssuancePayment Services ManagementTransaction ReconciliationData-Driven ReportingFinancial Risk AccountabilityBudget ForecastingMulti-Channel Sales ManagementFare Collection Systems
Soft Skills
CommunicationDecision-MakingLeadership
Tools & Technologies
Audit & Assurance FrameworksBack Office Revenue SystemsContactless Smartcards
Certifications & Qualifications
Bachelor’s DegreeACAACCACIMAMBA
Industry Keywords
Retail OperationsPublic Transport SectorRegulated EnvironmentsMerchant Acquirer SettlementFare Products
About the role
Key responsibilities & impact- Lead and manage sales operations across all retail channels, including ticket machines, ticket offices, and the wider retail network.
- Ensure end-to-end revenue integrity, including accurate capture, reconciliation, and reporting of sales data.
- Oversee fare media and cash payment processes, including authorisation, merchant acquirer settlement, and transaction reconciliation.
- Oversee fare media issuance and enablement, including individual and bulk encoding, fare product loading, and secure logistical distribution.
- Prepare sales, revenue, budget, forecast, and variance reports for the client.
- Act as the primary commercial and revenue interface with the client, leading discussions on sales performance, revenue assurance, and financial matters.
- Provide leadership across sales, retail operations, and revenue functions, establishing controls, processes, and performance measures.
Requirements
What you’ll need- Bachelor’s degree (or equivalent) in finance, accounting, business, or a related discipline is required.
- Professional qualifications such as ACA, ACCA, CIMA, or an MBA are desirable
- 10+ years’ experience in retail sales, revenue, or commercial management within regulated environments.
- Proven experience managing high-volume retail transactions, multi-channel sales environments and revenue reconciliation and apportionment
- Direct experience with payment services, merchant acquirers, and settlement processes
- Demonstrated accountability for financial risk and revenue assurance.
- Experience working with financial reporting systems, audit & assurance frameworks and Data-driven reporting and reconciliation processes.
- Excellent stakeholder management with public authorities.
- Ability to operate confidently in contractually complex, high-assurance environments.
- Strong leadership, communication, and decision-making capabilities.
- Proven experience in fare collection systems, payments and large-scale public transport sector.
- Experience with contactless smartcards, fare products and back office revenue and accounting systems.
Benefits
Comp & perks- Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)
- Pension – 4% employee and 4% employer
- Private medical insurance (including dental & optical)
- Life assurance
- Income protection
- Employee assistance programs
- Flexible/remote working options
- Charitable initiatives
- Social events (formal & informal)
- Learning and development programs
- Innovative & collaborative work environment