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inDrive

Product Marketing Manager

inDrive

. Design and own CRM strategies across the full lifecycle .

Posted 10/22/2026full-timeAlmaty • KazakhstanMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM strategy design and execution, with a strong focus on multi-channel communication, data-driven decision-making, and collaboration across cross-functional teams. Proven ability to drive customer retention and frequency through effective segmentation, personalization, and experimentation.

Highest-signal resume keywords
CRM Strategy DesignBloomreach ExperienceData Analysis & Funnel TrackingA/B Testing ExecutionCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CRM OrchestrationSegmentationPersonalizationTriggered FlowsProduct EventsData SchemasRetention StrategiesExperimentationHigh-Frequency ProductsML-Driven CRM
Soft Skills
Analytical MindsetClear MessagingAdaptabilityTeam CollaborationCommunication
Industry Keywords
Product MarketingGrowth MarketingLifecycle MarketingE-CommerceFood DeliveryMarketplacesEmerging MarketsSupply ConstraintsQuick CommerceCustomer Retention

About the role

Key responsibilities & impact
  • Design and own CRM strategies across the full lifecycle
  • Drive high-frequency CRM orchestration
  • Lead multi-channel communication through push notifications, in-app banners, WhatsApp, and messaging channels
  • Work with Bloomreach on segmentation, dynamic content, personalization, and triggered and automated flows
  • Define and ensure the quality of product and CRM events for funnel tracking, segmentation, targeting, experimentation, and ML use cases
  • Partner with analytics to track first-order conversion, repeat rate, order frequency, AOV, basket composition, and CRM contribution to GMV
  • Drive A/B testing
  • Connect Product, Engineering, Analytics & Data Science, and Local Marketing teams
  • Support market rollouts across multiple countries by adapting CRM strategies to local behavior and supply, assortment, pricing, and partners

Requirements

What you’ll need
  • 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing
  • Experience in food delivery, groceries, e-commerce, or marketplaces
  • Strong hands-on CRM experience; Bloomreach is a strong plus
  • Proven track record of driving frequency and retention, not just acquisition
  • Strong analytical mindset, including funnels, cohorts, retention, and uplift
  • Experience working with product events and data schemas
  • Ability to simplify complex product logic into clear messaging
  • Experience running experiments and scaling successful mechanics
  • Comfortable working across markets and cross-functional teams
  • Experience in high-frequency products such as food delivery or quick commerce is nice to have
  • Exposure to ML-driven CRM or personalization systems is nice to have
  • Experience in emerging markets with supply constraints is nice to have

Benefits

Comp & perks
  • Help us challenge injustice by creating fair choices for millions of people across 47 countries.
  • Develop your professional skills with access to mentoring, career consulting, and learning programs.
  • Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
  • Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
  • Work alongside people who take initiative, speak openly, and challenge themselves to grow.
  • Improve your language skills through co-financed courses and internal speaking clubs.
  • Final benefits may vary depending on the location.