inDrive

Recruitment

• Partner with business leaders across Ride-Hailing and Marketing.
• Act as a point of contact for hiring managers, using market knowledge and data to support hiring decisions.
• Own the full recruitment lifecycle from briefing call to offer.
• Develop and execute targeted search strategies through job boards, LinkedIn, networking, and direct outreach.
• Partner with HR Business Partners and stakeholders to improve hiring processes and candidate experience.
• Drive consistency and efficiency across recruitment workflows and contribute to team projects.
• Build and maintain talent pipelines for recurring and anticipated hiring needs.
• Use market data and competitor insights to advise hiring managers on talent availability and candidate expectations.

Recruiter

Manager

• Prepare monthly reconciliations of payment provider transactions against ERP records, gateway reports, and bank statements
• Research and document discrepancies involving settlements, refunds, chargebacks, fees, FX, and failed transactions, with proposed resolutions
• Monitor settlement cycles and maintain aging and exception schedules for delayed or missing settlements
• Assemble escalation packages for PSPs, payment gateways, and banking partners
• Maintain reconciliation documentation, including process narratives, matching rules, and issue logs, for audits and reporting
• Track recurring issues and support process and system improvement initiatives
• Prepare PSP and close-related journal entries for fees, commissions, adjustments, chargebacks, and refunds, formatted to the ERP chart of accounts
• Prepare supporting schedules for accruals, revenue recognition under ASC 606, bad debt, tax, and loan entries
• Prepare control evidence and documentation for reconciliation and revenue-cycle controls to SOX standards
• Respond to internal and external audit requests with traceable source-to-output documentation
• Support public company readiness, including SOX and PCAOB requirements
• Document current-state processes, flag inefficiencies, and prepare automation business cases
• Prepare BRDs and support UAT through test scripts, defect documentation, and sign-off materials
• Assist with other areas of accounting as needed
• Assemble, reconcile, research, and document work completely and accurately according to the close calendar so the Manager or Head of Revenue can review, resolve provider issues, and post to the ERP

Payment Provider Reconciliation Manager

• Prepare monthly reconciliations of payment provider transactions against ERP records, gateway reports, and bank statements
• Research and document discrepancies involving settlements, refunds, chargebacks, fees, FX, and failed transactions, with proposed resolutions
• Monitor settlement cycles and maintain aging/exception schedules for delayed or missing settlements
• Assemble escalation packages for PSPs, payment gateways, and banking partners
• Maintain reconciliation documentation, including process narratives, matching rules, and issue logs, for audits and reporting
• Track recurring issues and support process and system improvement initiatives
• Prepare PSP and close-related journal entries for fees, commissions, adjustments, chargebacks, and refunds, formatted to the ERP chart of accounts
• Prepare supporting schedules for accruals, revenue recognition (ASC 606), bad debt, tax, and loan entries
• Prepare control evidence and documentation for reconciliation and revenue-cycle controls to SOX standards
• Respond to internal and external audit requests with traceable, source-to-output documentation
• Support public company readiness, including SOX and PCAOB requirements
• Document current-state processes, flag inefficiencies, and prepare automation business cases
• Prepare BRDs and support UAT through test scripts, defect documentation, and sign-off materials

• Prepare monthly reconciliations of payment provider transactions against ERP records, gateway reports, and bank statements
• Research and document discrepancies involving settlements, refunds, chargebacks, fees, FX, and failed transactions, with proposed resolutions
• Monitor settlement cycles and maintain aging and exception schedules for delayed or missing settlements
• Assemble escalation packages for PSPs, payment gateways, and banking partners
• Maintain reconciliation documentation, including process narratives, matching rules, and issue logs
• Track recurring issues and support process and system improvement initiatives
• Prepare PSP and close-related journal entries for fees, commissions, adjustments, chargebacks, and refunds, formatted to the ERP chart of accounts
• Prepare supporting schedules for accruals, revenue recognition under ASC 606, bad debt, tax, and loan entries
• Prepare control evidence and documentation for reconciliation and revenue-cycle controls to SOX standards
• Respond to internal and external audit requests with traceable source-to-output documentation
• Support public company readiness, including SOX and PCAOB requirements
• Document current-state processes, flag inefficiencies, and prepare automation business cases
• Prepare BRDs and support UAT through test scripts, defect documentation, and sign-off materials
• Assist the Manager or Head of Revenue by assembling, reconciling, researching, and documenting work for review, provider resolution, and ERP posting

• Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing.
• Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance.
• Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives.
• Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation.
• Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams.
• Prepare regular performance insights and recommendations based on data.
• Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions.

Passenger Incentives Economics Manager

Marketing

• Own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market.
• Turn BHT and competitor insights into recommendations for driver positioning, messaging, and campaigns.
• Create and execute communication plans and manage the driver marketing budget.
• Measure marketing impact through pre/post studies and ad testing.
• Connect brand KPIs with business results such as sign-ups and retention.
• Align with Driver Operations on acquisition campaigns, referral programs, and lifecycle communications.
• Ensure driver touchpoints remain consistent with brand strategy.
• Lead 360 campaign launches and marketing activities in the market.
• Collaborate with Driver Operations, Brand, Analytics, and regional marketing teams.

Driver Marketing Specialist

• Own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market.
• Turn BHT and competitor insights into recommendations for driver positioning, messaging, and campaigns.
• Create and execute communication plans and manage the driver marketing budget.
• Measure the impact of marketing activities through pre/post studies and ad testing.
• Connect brand KPIs with business results such as sign-ups and retention.
• Align with Driver Operations on acquisition campaigns, referral programs, and lifecycle communications.
• Lead 360 campaign launches and marketing activities in the market.
• Collaborate with Driver Operations, Brand, Analytics, and regional marketing teams.

Full-stack Engineer

• Translate business needs into a technical strategy with measurable outcomes and alignment with global company strategy.
• Identify and propose architectural and technical improvements across the product and platform using data and trade-off analysis.
• Advocate, present, and defend technical solutions at the organizational level with Product, Data, Security, SRE, and other stakeholders.
• Participate as a subject-matter expert in reviewing product and technical strategies.
• Lead technical research and implementation to create or improve services and systems.
• Write clean, effective, and maintainable code according to company standards.
• Participate in improving company-wide code and review standards.
• Own and improve the Android development lifecycle.
• Help engineers grow and increase their productivity through feedback, mentoring, and regular 1:1s under the guidance of an Engineering Manager.
• Create processes for knowledge sharing and collaborative work, increasing reuse of best practices across teams.
• Lead task decomposition, mentor engineers, and contribute to engineering guidelines.

Android Tech Lead – Delivery Quality Team

Customer Support

• Respond to phone calls, emails, and chat messages.
• Quickly and efficiently resolve customer issues.
• Process returns, exchanges, and customer complaints.
• Keep records of each interaction with customers.
• Update customer information in the CRM system.
• Collect and forward customer feedback to relevant departments.
• Inform customers about the status of their inquiries.
• Work on a flexible 2-and-2 rotating schedule.

Customer Support Specialist

DevOps Engineer

• Build geo-distributed infrastructure, ensuring maximum performance and reliability of services
• Participate in the full project lifecycle, including service design and development, resource planning, and maintenance
• Improve system maintenance processes, including fault tolerance, scaling, postmortems, and identifying and eliminating bottlenecks
• Automate build, test, and application delivery processes
• Develop services and infrastructure management tools
• Participate in creating a PaaS platform
• Perform on-call duty
• Work closely with development and data teams
• Improve CI/CD processes, automate infrastructure and deployments, and ensure system stability and scalability across different environments

Senior DevOps Engineer

• Respond to phone calls, emails, and chat messages.
• Quickly and efficiently resolve customer issues.
• Process returns, exchanges, and customer complaints.
• Keep records of each interaction with customers.
• Update customer information in the CRM system.
• Collect and forward customer feedback to relevant departments.
• Inform customers about the status of their inquiries.

Data Scientist

• Own ranking, relevance and recommendation for geo search end to end, from training data through models serving in production
• Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
• Train and own models that order results, and the confidence model deciding whether to serve an internal answer or fall back to an external provider
• Build query understanding for markets, including cross-script matching, using large language models for offline labeling and distilling into models fast enough for the keystroke path
• Own evaluation end to end: offline replay harness, error analysis, and online experiments
• Keep models healthy after launch as data and cities shift
• Collaborate with backend, machine learning, mobile, QA, product management, and geo analyst teams
• Own production responsibility for search and recommendation models affecting millions of customers

Senior Data Scientist, Geo Search

Account Manager

• Lead advertising partnerships across InDrive’s app ecosystem within its rapidly scaling advertising division.
• Shape and accelerate InDrive’s Advertising vertical and position InDrive as a differentiated media platform for brands and agencies.
• Act as a trusted advisor to leading brands and media agencies.
• Design high-impact, data-driven advertising strategies that deliver measurable business outcomes.
• Own the end-to-end advertising lifecycle, including opportunity identification, proactive outreach, client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation.
• Lead advertising sales strategy for a portfolio of high-value brand and agency partners.
• Drive adoption of InDrive’s expanding suite of advertising solutions.
• Deliver sustainable revenue growth and long-term strategic value for clients and the business.
• Drive inbound and outbound sales activities, acquire new clients, and close multi-vertical flighted advertising campaigns.
• Develop and execute video, display, and native advertising campaign strategies.
• Own quarterly and annual revenue targets through strategic account growth and new business acquisition.
• Build strategic relationships with marketing executives and key decision-makers.
• Collaborate with the International Ads team, Product, Marketing, Operations, and in-country teams.
• Articulate differentiated value and position InDrive as a strategic media partner.
• Expand existing client partnerships and onboard new advertisers.
• Maintain accurate CRM and KPI tracking.
• Lead campaign performance reviews and provide data-driven insights and optimization recommendations to maximize client ROI and long-term investment.

Recruiter

Payment Provider Reconciliation Manager

Payment Provider Reconciliation Manager

Payment Provider Reconciliation Manager

Passenger Incentives Economics Manager

Driver Marketing Specialist

Driver Marketing Specialist

Android Tech Lead – Delivery Quality Team

Customer Support Specialist

Senior DevOps Engineer

Customer Support Specialist

Senior Data Scientist, Geo Search

Sales Account Manager