Application Support Engineer

InductiveHealth Informatics

. Deploy and maintain .NET web applications hosted on Microsoft IIS, Microsoft SQL Server, and Microsoft Azure .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deploying and maintaining .NET web applications on Microsoft Azure, with strong skills in automation, troubleshooting, and supporting high-availability environments. Proficient in collaborating with technical and non-technical stakeholders to enhance application performance and operational efficiency.

Highest-signal resume keywords

Microsoft Azure Cloud ServicesPowerShell ScriptingCI/CD Pipeline DevelopmentMicrosoft SQL Server AdministrationIIS Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentDevOps PracticesAutomation ToolsContainerized ApplicationsNetworking KnowledgeVulnerability ManagementRisk AssessmentApplication Performance MonitoringDeployment AutomationTroubleshooting

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsRelationship-Building SkillsAbility to Work Independently

Tools & Technologies

Microsoft IISMicrosoft SQL ServerAzure DevOpsGitAzure App ServicesAzure MonitorSite24/7GrafanaActive DirectoryWindows Server

Certifications & Qualifications

Microsoft CertificationsRelated Industry Certifications

Industry Keywords

SaaS PracticesContinuous ImprovementOperational Incident ResponseHigh System AvailabilityCloud Security Best Practices

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsGrafanaMS SQL ServerSQLTCP/IP.NET

About the role

Key responsibilities & impact

Deploy and maintain .NET web applications hosted on Microsoft IIS, Microsoft SQL Server, and Microsoft Azure
Work Tier 3 client support tickets and communicate status/progress updates on technical topics to non-technical clients and internal stakeholders
Troubleshoot complex application, infrastructure, and deployment issues across development, test, and production environments
Participate in on-call support and operational incident response activities to maintain high system availability and security
Develop, maintain, and support automation tools, scripts, and processes for software builds, deployments, and code management
Utilize Azure DevOps, Git, PowerShell, and infrastructure monitoring platforms to support SaaS practices and continuous improvement
Partner with development teams to plan, coordinate, and execute application releases and production deployments
Support and administer Windows Server infrastructure and Microsoft Azure cloud services
Manage existing Azure environments and assist with onboarding and configuration of new customer subscriptions
Administer and support IIS and other core application services
Monitor application and infrastructure health and resolve performance, availability, and reliability issues
Evaluate production applications and infrastructure to improve security, scalability, performance, and operational efficiency
Collaborate with SQL Server DBAs on database-related application performance issues
Collaborate with the DevOps Team to enhance automation, monitoring, and operational processes
Collaborate with developers, business stakeholders, and customers to design solutions, resolve technical issues, and support improvements
Stay current with emerging Microsoft technologies, cloud services, and industry best practices

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field
5+ years of experience working on a software development, DevOps, infrastructure, or IT operations team
Hands-on experience with Microsoft Azure cloud services and platform administration
Experience with Microsoft SQL Server based web applications and source control systems such as Git
Experience with software development collaboration platforms, preferably Atlassian and Azure DevOps
Working knowledge of Windows Server operating systems
Experience supporting core Microsoft technologies including Active Directory, DNS, DHCP, and IIS
Strong analytical, troubleshooting, and problem-solving skills
Ability to work independently in a fast-paced environment with minimal supervision
Excellent communication and relationship-building skills with both technical and non-technical stakeholders
Passion for learning new technologies and staying current with industry trends
Microsoft or related industry certifications
Experience packaging, deploying, and supporting enterprise software applications using the .NET Framework
Strong PowerShell scripting and automation skills
Experience supporting containerized applications
Experience supporting highly available, 24/7/365 production environments
Experience with Azure App Services and other Azure Container services
Experience using infrastructure monitoring and logging tools such as Azure App Insights, Azure Monitor, Site24/7, Grafana, or similar platforms
Experience building and maintaining CI/CD pipelines and deployment automation
Understanding of cloud security best practices, vulnerability management, and risk assessment methodologies
Fundamental networking knowledge including TCP/IP, routing, firewalls, switches, VPNs, and network troubleshooting
Proven ability and willingness to identify opportunities for process improvement and implement scalable automation solutions

Benefits

Comp & perks

Virtual first, remote organization and culture
Flexible Paid Time Off (PTO)
401(k) retirement plan with corporate matching
Medical, prescription, vision, and dental coverage (multiple plans based on your needs)
Short Term and Long Term Disability (for employee)
Life Insurance (for employee)
New Team Member support for home office setup