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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operating transit buses while adhering to safety regulations and providing excellent customer service. Proficient in performing vehicle inspections and maintaining knowledge of routes and schedules.
Highest-signal resume keywords
Valid Commercial Driver's LicensePassenger EndorsementAirbrake EndorsementCustomer Service ExperienceDefensive Driving Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bus OperationPre-Trip InspectionsEnd-of-Service InspectionsRoute KnowledgeADA ComplianceBasic MathematicsMap ReadingTimely Scheduling
Soft Skills
Effective CommunicationDecision-MakingProblem-SolvingIndependenceAdaptability
Certifications & Qualifications
Commercial Driver's PermitDOT Pre-Employment Screening
Industry Keywords
Transit BusIndyGo PoliciesFederal Traffic LawsIndiana Traffic LawsService AnimalsDrug and Alcohol Testing
About the role
Key responsibilities & impact- Complete limited-duration training to develop the knowledge and skills required to become an IndyGo Professional Bus Operator
- Learn to operate transit buses in revenue and non-revenue service while complying with IndyGo policies, procedures, Federal and Indiana traffic laws, and defensive-driving requirements
- Learn to perform pre-trip inspections, including visual inspection and testing of equipment, operating/safety devices, and bus controls
- Conduct end-of-service inspections, collect and turn in lost items, check for sleeping passengers, and return route schedules to the operator’s lounge
- Learn and maintain knowledge of streets, current bus routes, stops, fare structure, and bus pass programs within the service area
- Learn to comply with ADA requirements, assist passengers with disabilities, secure wheelchairs and mobility devices, and announce designated or requested stops
- Successfully pass the CDL Skills Exam, if applicable
- Perform other duties as assigned
- Represent IndyGo professionally and provide safe, reliable, courteous service to customers
Requirements
What you’ll need- Must be at least 21 years of age
- Valid Operators/Chauffeurs/Commercial Driver’s License
- Valid Commercial Driver’s Permit preferred
- Valid Indiana CDL with Passenger and Airbrake Endorsements preferred
- Strong documented experience in customer service
- Knowledge of and ability to use standard defensive driving techniques
- Ability to effectively communicate orally and in writing
- Above-average decision-making and problem-solving abilities
- Basic mathematical abilities
- Ability to tell time and keep a timely schedule
- Ability to read and understand maps, routes, and timetables
- Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required
- Ability to work independently with minimal supervision
- Ability to work in various outdoor weather conditions and environments with dust, fumes, exhaust, noise, temperatures, and chemicals
- Must be able to sit for long periods within a defined workspace
- Must occasionally move and position yourself to conduct inspections and secure wheelchairs
- Must be comfortable transporting individuals with service animals
- Must successfully complete required DOT pre-employment screenings, including drug and alcohol testing and legally required post-offer physical testing
- Subject to federally mandated random drug and alcohol testing throughout employment
Benefits
Comp & perks- Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
- On-site wellness clinic for employees and their families
- Retirement plans (401A and 457B)
- Tuition reimbursement
- Free IndyGo transportation for employees and their families
- Eligibility for the Federal Loan Forgiveness Program
- Reasonable accommodations for qualified individuals with disabilities, consistent with applicable law