IndyGo

Operator

• Complete limited-duration training to develop the knowledge and skills required to become an IndyGo Professional Bus Operator
• Learn to operate transit buses in revenue and non-revenue service while complying with IndyGo policies, procedures, Federal and Indiana traffic laws, and defensive-driving requirements
• Learn to perform pre-trip inspections, including visual inspection and testing of equipment, operating/safety devices, and bus controls
• Conduct end-of-service inspections, collect and turn in lost items, check for sleeping passengers, and return route schedules to the operator’s lounge
• Learn and maintain knowledge of streets, current bus routes, stops, fare structure, and bus pass programs within the service area
• Learn to comply with ADA requirements, assist passengers with disabilities, secure wheelchairs and mobility devices, and announce designated or requested stops
• Successfully pass the CDL Skills Exam, if applicable
• Perform other duties as assigned
• Represent IndyGo professionally and provide safe, reliable, courteous service to customers

Bus Operator – Trainee

Buyer

• Complete the entire solicitation cycle for various agency projects using federal, state, and local regulations, statutes, codes, and guidelines
• Verify and confirm requisitions and purchase orders from pre-issuance through pre-award, post-award, contract administration, and close-out
• Perform independent value analysis and cost-price reasonableness analysis
• Assist requesters with entering required data into the financial program for requisition approval
• Assist the budget group in evaluating system warnings for department budget errors
• Evaluate vendor solutions for best value to the agency
• Ensure procurement policies, processes, terms, and conditions are followed before purchase order approval
• Develop and maintain records of procurement contracts
• Assist managers and project managers with purchase plans and procurement procedures
• Recommend procurement of supplies and services
• Assist in coordinating and directing inventory/warehouse purchases
• Follow up with vendors to ensure purchase orders are received and fulfilled timely
• Provide feedback on vendor relations and performance
• Interface between accounts payable, receiving, and procurement to resolve conflicts and support timely information flow
• Provide procurement research, reports, and information storage and retrieval
• Perform other duties as assigned

Recruitment

• Identify, source, recruit, and screen qualified candidates to achieve hiring goals
• Partner with hiring managers to develop recruitment plans and clarify required job skills
• Create job descriptions and competencies and select appropriate sourcing strategies
• Assist in developing interview questions at the request of hiring managers
• Review resumes against job-related requirements
• Conduct candidate phone screens or assessments based on qualifications
• Present qualified candidates to hiring managers
• Develop and maintain candidate pipelines for high-volume staffing
• Proactively identify active and passive talent through recruitment plans and creative marketing strategies
• Collaborate with team members to coordinate new hire onboarding activities
• Build community relationships using social media, competitive research, employee referrals, diverse recruitment sources, local colleges, and other outreach methods
• Track talent acquisition expenses and analyze recruiting strategy effectiveness
• Perform other duties assigned in alignment with IndyGo’s strategic goals

Recruiter I

Payroll

• Process regular and off-cycle payrolls accurately and on schedule
• Review time, pay authorizations, deductions, and adjustments for accuracy and completeness
• Coordinate with the Accounting Department on off-cycle payroll processing
• Review and validate timecard information and identify missing, incomplete, or inconsistent information
• Analyze complex payroll issues and authorize corrective payroll actions within established authority limits
• Apply IndyGo policy, tax regulations, and collective bargaining agreement provisions to non-routine payroll situations
• Prepare, review, and enter payroll-related journal entries and supporting documents into ERP systems
• Perform payroll reconciliations and support payroll-related general ledger, month-end, year-end, and audit activities
• Work with the third-party payroll administrator and internal partners to resolve processing issues
• Prepare reports and documentation for Finance, Human Resources, auditors, and other stakeholders
• Lead payroll process improvement initiatives and develop recommendations for regulatory and operational changes
• Administer payroll deductions, garnishments, levies, child support orders, and other court-ordered withholding
• Process garnishment, insurance, savings plan, and related transactions in ERP systems
• Review employee banking, tax withholding, and related documentation
• Serve as the primary point of contact for employees and leaders on payroll, deductions, timekeeping, direct deposit, tax forms, and garnishment matters
• Communicate payroll requirements, deadlines, and documentation needs
• Partner with Human Resources and department leaders to resolve payroll and timekeeping issues
• Handle sensitive employee and financial information with discretion and maintain strict confidentiality
• Interpret and apply federal, state, and local payroll laws, regulations, collective bargaining agreements, and organizational policies
• Identify recurring errors, control gaps, and process issues
• Support payroll tax reporting and internal and external audits
• Identify and implement improvements to payroll accuracy, efficiency, documentation, and system processes
• Participate in system testing and cross-functional projects with Finance, Human Resources, and Operations
• Serve as a subject matter expert on payroll compliance matters
• Guide leaders, Human Resources, and Finance regarding payroll practices, policy application, and regulatory requirements
• Evaluate payroll controls and recommend changes to mitigate compliance, financial, and operational risk
• Perform other duties as assigned

Bus Operator – Trainee

Buyer

Recruiter I

Payroll Associate