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Account Director, Client Services – FTC
Influencer. Oversee complete execution of multiple brand campaigns in post-sale .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, campaign execution, and client relationship building, with a strong focus on revenue generation and post-campaign analysis. Proficient in managing teams and negotiating contracts while maintaining exceptional organizational and communication skills.
Highest-signal resume keywords
Account ManagementPost-Campaign AnalysisRevenue RecognitionClient Relationship ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ExecutionCreator ManagementData AnalysisContract NegotiationBudget ManagementContent Calendar PlanningMeasurementPaid MediaPresentation DesignClient KPIs
Soft Skills
LeadershipCommunicationOrganizational SkillsCommercial AwarenessClient Management
Tools & Technologies
WavesG-SuiteSlackHubSpot
Industry Keywords
Influencer MarketingAdvertisingSocial MediaCreativeTravel MarketplaceBeauty Marketplace
About the role
Key responsibilities & impact- Oversee complete execution of multiple brand campaigns in post-sale
- Build and foster strong client relationships alongside the Sales lead
- Manage client expectations and share updates and next steps
- Manage and mentor a team of client service professionals
- Own post-sale accounts to drive consistent upsells and repeat business
- Support pitches for key clients, including sourcing indicative creators and advising on scope and pricing
- Achieve and exceed quarterly Gross and Net revenue goals
- Educate the team on maintaining budgets
- Forecast and track project costs and update clients on spending
- Lead revenue recognition and campaign delivery reporting to leadership
- Create and present Post Campaign Analysis Reports and Quarterly Business Reviews
- Manage campaign setup, timelines, negotiation, contracting, content review, and delivery
- Collaborate internally and externally on final analysis and reporting
- Implement process improvements and maintain meeting cadences
- Use Waves, G-Suite, Slack, and HubSpot for campaign-related tasks
Requirements
What you’ll need- 6+ years working in an agency or brand within client services, influencer marketing, advertising, social, media, and/or creative
- 3+ years of management experience
- Proven expertise in account management, creator management, measurement, paid media, and working within a revenue organization
- Experience delivering post-campaign analysis reports and presentations
- Skilled in reviewing legal agreements with creators and brands, including usage rights and payment terms
- Experience with revenue recognition systems and processes
- Strong commercial awareness and exceptional organizational, communication, and leadership skills
- Proven ability to identify and source creator talent
- Experience negotiating contracts with creators, agents, managers, and/or attorneys
- Skilled in scoping and planning content calendars based on creator rates and client KPIs
- Experience in creator outreach and managing relationships across TikTok, Meta, YouTube, Pinterest, and Snap
- Ability to manage multiple campaign responsibilities and projects simultaneously
- Highly comfortable with spreadsheets, numbers, and data analysis
- Confidence leading client calls, presentations, and strategic conversations
- General understanding of the travel and beauty marketplace is a plus
- Experience designing decks and genuine interest in the travel and/or beauty space are bonuses
Benefits
Comp & perks- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off
- Federal Holidays, which can be flexed to your needs
- Diversity, Equity & Inclusion-focused workplace