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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analytics and reporting, with a strong ability to translate data into actionable insights. Proficient in JIRA, Excel/Google Sheets, and data visualization tools, with experience in SaaS and EdTech environments.
Highest-signal resume keywords
JIRA Ticket ManagementData Visualization ToolsGoogle Analytics 4 (GA4)Analytical SkillsProduct Analytics Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReporting MethodologiesSQLEvent-Based TrackingProduct Planning Frameworks
Soft Skills
Communication SkillsOrganizational SkillsCollaboration SkillsFollow-Through Skills
Tools & Technologies
JIRAExcelGoogle SheetsLooker StudioAI Tools
Industry Keywords
SaaSEdTechMulti-Tenant PlatformsWhite-Label Platforms
Tech Stack
Tools & technologiesSQLVault
About the role
Key responsibilities & impact- Build and maintain usage reporting across Vault’s partner school white-label sites, providing visibility into engagement and adoption by school
- Track and report on usage across all Vault content to identify top performers, trends, gaps, and opportunities
- Develop recurring dashboards and reports for internal teams, leadership, and partner-facing needs
- Translate data into actionable insights and recommendations that inform product and content decisions
- Identify opportunities to streamline and automate usage analysis using AI and other external tools
- Define and standardize key metrics and reporting methodologies
- Evaluate and recommend analytics tools and approaches
- Create JIRA tickets with clear requirements, acceptance criteria, and priorities
- Manage tickets through the full lifecycle, tracking status and flagging risks or delays
- Liaise between business and development teams
- Support backlog grooming, sprint planning, and prioritization with the Product Director
- Collaborate with product, content, engineering, sales, and partner success teams
- Present findings and recommendations to peers and executives
- Support the Product Director on additional initiatives and special projects
Requirements
What you’ll need- Bachelor’s degree in business, analytics, information systems, or a related field, or equivalent practical experience
- 3+ years of experience in an analytics, product, or business analyst role
- Hands-on experience with JIRA, including ticket creation, workflow management, and tracking work to completion
- Proficiency with Excel/Google Sheets and data visualization or reporting tools
- Strong analytical skills with the ability to turn data into clear, compelling insights
- Familiarity with AI tools and an interest in applying them to automate and scale analysis
- Experience collaborating within a product group and presenting findings at various levels, including organizational peers and executives
- Excellent organization, communication, and follow-through skills
- Experience with Google Analytics 4 (GA4), including reporting and event-based tracking
- Prior experience with product analytics and product planning frameworks (e.g., OKRs, RICE, roadmapping)
- Experience with SaaS, EdTech, or multi-tenant/white-label platforms
- Exposure to SQL, Looker Studio, or similar BI tools
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan
- Generous paid time off
