Infobase

Product Analyst

• Build and maintain usage reporting across Vault’s partner school white-label sites, providing visibility into engagement and adoption by school
• Track and report on usage across all Vault content to identify top performers, trends, gaps, and opportunities
• Develop recurring dashboards and reports for internal teams, leadership, and partner-facing needs
• Translate data into actionable insights and recommendations that inform product and content decisions
• Identify opportunities to streamline and automate usage analysis using AI and other external tools
• Define and standardize key metrics and reporting methodologies
• Evaluate and recommend analytics tools and approaches
• Create JIRA tickets with clear requirements, acceptance criteria, and priorities
• Manage tickets through the full lifecycle, tracking status and flagging risks or delays
• Liaise between business and development teams
• Support backlog grooming, sprint planning, and prioritization with the Product Director
• Collaborate with product, content, engineering, sales, and partner success teams
• Present findings and recommendations to peers and executives
• Support the Product Director on additional initiatives and special projects

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Product Analyst