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Infobip

Global Account Manager

Infobip

. Build and grow long-term partnerships with Infobip’s strategic clients and partners .

Posted 9/17/2026full-timeVodnjan • CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic client accounts, driving revenue growth, and implementing actionable sales strategies. Proficient in maintaining strong client relationships and delivering high service quality while collaborating across teams in a global environment.

Highest-signal resume keywords
Strategic Client Account ManagementRevenue Growth ResponsibilityAnalytical SkillsPerformance TrackingStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy DevelopmentProcurement Strategy ImplementationReporting and Performance AnalysisClient Relationship ManagementMarket Trend Analysis
Soft Skills
Collaborative MindsetStakeholder Relationship ManagementPresentation Skills
Industry Keywords
Service QualityCommercial GrowthTraffic DeliveryClient FeedbackGlobal Environment

About the role

Key responsibilities & impact
  • Build and grow long-term partnerships with Infobip’s strategic clients and partners
  • Ensure high service quality, commercial growth, and stability across assigned accounts
  • Act as a trusted partner who understands client needs and Infobip’s portfolio
  • Maintain strong relationships with strategic clients and partners
  • Analyze, develop, and implement sales and procurement strategies
  • Identify expansion opportunities across traffic, destinations, products, and services
  • Own gross profit and revenue growth for assigned clients
  • Monitor service usage and partner activities to ensure optimal traffic delivery and service quality
  • Provide structured reporting on activities, results, partner performance, progress, and customer feedback
  • Maintain accurate records of interactions
  • Collaborate with internal teams and management to ensure service stability and implement strategic plans
  • Track market and industry trends, share insights, and apply best practices

Requirements

What you’ll need
  • Experience managing strategic or global client accounts with responsibility for revenue and commercial performance
  • Strong analytical skills and ability to identify growth opportunities and translate them into actionable strategies
  • Ability to manage complex stakeholder relationships and coordinate across multiple internal teams
  • Experience with regular reporting, performance tracking, and maintaining accurate client and partner records
  • Strong communication and presentation skills
  • Ability to present products, services, and strategic plans confidently
  • Collaborative mindset and ability to work across departments in a global environment
  • Fluent in English, both spoken and written

Benefits

Comp & perks
  • Performance-driven bonuses
  • Regular compensation reviews
  • Flexible work arrangements
  • Remote work and flexible working hours
  • ESOP (Employee Stock Ownership Plan) / stock options
  • Time off and special leave days
  • Flexible hybrid work model
  • Internal mobility
  • Upskilling and mentorship
  • Onboarding and training programs
  • International mobility opportunities in worldwide hubs